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All reviewstrain stationclose to townwould stay againyogurtrecommend this hotel to anyonelarge bathroomhotel roommarianafinicularlakepiazza
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Reviewed 23 May 2018 via mobile

This hotel deserves more than a 3 star rating, as far as we’re concerned. The hotel. Was very comfortable and clean, and convenient, right next to the funicular going up to the train station. The young lady behind the desk when we checked in and the following evening was Mariana. She was super friendly and gave us much helpful information. She made our stay 5 stars; without her the rating would have been only 4. The bathroom was cramped, and the shower was difficult to reach for us since we are both not much taller than 5 ft. Also it would have been nice if the refrigerator had more than just a small bottle of water. The window also opened just a crack, and there was no fan in the shower area. The bed, however, was very comfortable. Breakfast was standard, although there was plenty of fruit available as well as croissants, rolls, etc.

Stayed: May 2018, travelled as a couple
Thank martnlivy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2018

The location is superb - just beside the terminal stop of the funicular from the railway station, and in the most happening square of the city, while being just a walk away front the lakeside. The staff members were friendly & helpful, and the spread at breakfast was good.

  • Stayed: May 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank DipuKV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2018

The hotel is located very conveniently just beside the finicular which runs between the train station and Piazza Cioccaro. A bit difficult to find, dont go by the address, just look behind the finicular.
The hotel is newly renovated, rooms are simple and very clean. The matresses are of very good quality.
Good breakfast available every day between 7am and 10 am. Freshly squeezed orange jus, selection of breads and local patisseries, fruit, jams, eggs, yogurts, cereal, etc. Selection for vegetarians and even vegans. Quite central, all Lugano landmarks are close. Bus stops to Gandria and Morcote very close, boats pier as well.

Room Tip: Ask for a room on the top, fifth floor. Otherwise you are too close to the finicular.
  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank GPCampbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2018

Well located, in the heart of the centro (close to the train station, the lake, shopping). Rosa and Mariana were very friendly, professional, full of good advices on what to do, and very helpful. The breakfast included was very nice. Staff spoke French to me (my mother tongue), which I appreciated a lot, and they speak very good English too.

  • Stayed: February 2018, travelled solo
    • Location
    • Cleanliness
    • Service
1  Thank Simon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2018

Tidy, efficient room and helpful staff on hand to offer advice and ideas.
Great location for the shops, the lake and the train station. The funicular stops outside but I enjoyed the walk to the station.
If work brings me to Lugano again, I will happily stay here

Room Tip: For me the funicular was not a noise problem. If you are worried about the noise of a working city, ask for a room away from the main square
  • Stayed: January 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank corridore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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