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“Small functional business hotel”
Review of Hotel City Lugano

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Hotel City Lugano
Ranked #5 of 45 Hotels in Lugano
Certificate of Excellence
Reviewed 8 December 2017 via mobile

Very near to USI which is within 5 min walking distance. Liked the brightness of room. Heater wasn't working during stay otherwise rest is fine. The waitress who served breakfast was extremely warm and helpful and remembered my drinks order everyday.

Stayed: November 2017, travelled on business
1  Thank keneng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 236 reviews

Reviewed 2 November 2017

Stayed at this hotel for a conference in the Lugano Conference Centre. It was very well located, close the the university and walking distance to the main town centre, conference centre and all the restaurants. It is in a quiet area. The rooms are very quiet, beautifully modern and clean. Bed comfortable. The staff was all very friendly. The breakfast was excellent every morning. Will definitely stay here again.

  • Stayed: September 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank MelG1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mariawolff, Hotel City Lugano Team at Hotel City Lugano, responded to this reviewResponded 5 December 2017

Dear MelG1234
Thank you very much for choosing the hotel City Lugano and for your review about your stay.
Your feedback is very important for us!
We hope to welcome you soon again.
Best Regards
Hotel City Lugano Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2017 via mobile

A very modern and clean hotel. This hotel is well located in Lugano....its a 20 minute walk to the city center...close to a mini mart and accessible to public transportation...the rooms are very confortable and pleasantly decorated ....large shower...soft pillows...and free wi-fi...if you are in the area i do recommend this hotel for a pleasant stay..

Stayed: October 2017, travelled as a couple
1  Thank Sal C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mariawolff, Hotel City Lugano Team at Hotel City Lugano, responded to this reviewResponded 30 November 2017

Dear Sal C
Thank you very much for your review about the Hotel City Lugano.
We will be very pleased to welcome you back again.
Kind Regards
Hotel City Lugano Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017

Perfect spacious room, well designed for comfort and functionality, high speed internet connection, comfortable bed and pillows, see through bathroom (well that's not always a plus), complimentary minibar and à volonté Nespresso capsules and tea at the floor corridor. Easy to use business amenities (fax, copy machine, printer) and if you get lucky free parking.

The staff was very polite and professional and the breakfast buffet was more than adequate.
Location wise the hotel is outside the tourist area, which is good and only 12' walking distance from the city centre and 15'' from the lake.
Very value for money, compared to Lugano and Switzerland in general.
There is no room service but who cares ? I definitely recommend it.

  • Stayed: May 2017, travelled on business
    • Value
    • Location
    • Service
Thank PanayisT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mariawolff, Hotel City Lugano Team at Hotel City Lugano, responded to this reviewResponded 30 November 2017

Dear PanayisT
Thank you very much for staying with us. We appreciate your positive feedback!
We will be very pleased to welcome you back at the Hotel City Lugano.
Kind regards
Hotel City Lugano Team

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Reviewed 8 October 2017 via mobile

Hotel City is a great choice in every way: the staff is very friendly and helpful, the rooms are quite spacious and clean, the beds are comfortable and in general the hotel is upkept well. The hotel is located 5 min drive from the train station and 15 min walk from the lake. I can't think of anything negative to say. It's an ideal choice for someone who's looking for a basic, nice hotel to stay at, for longer term visits as well.

Stayed: September 2017, travelled on business
Thank BSopo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mariawolff, Hotel City Lugano Team at Hotel City Lugano, responded to this reviewResponded 12 October 2017

Dear BSopo
Thank you very much for your review about our hotel.
It is a pleasure to read, that you enjoyed your stay here.
We will be very pleased to welcome you again to the hotel City Lugano.
Best Regards
Hotel City Lugano Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel City Lugano

Address: via Giuseppe Bagutti 4, Lugano 6900, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Free Parking Wheelchair access
Hotel Style:
Ranked #5 of 45 Hotels in Lugano
Price Range: RM649 - RM1,077 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel City Lugano 4.5*
Number of rooms: 48
Official Description (provided by the hotel):
Brand new Design & Lifestyle Hotel ****, a few steps from the University (USI), the city center and the Congress center. The Hotel City Lugano is the ideal place for business and leisure, thanks to its multiple Internet connections free of charge, the free parking that gives you the possibility to move around the city on foot or by public transport. Discover the newest and design Hotel of Lugano! ... more   less 
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