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All reviews train station jacuzzi pool matterhorn view breakfast buffet the half board option quiet area each evening beautiful room would highly recommend this hotel perfect stay great view ski room yogurt sheep rudi skiing winter
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Reviewed 8 May 2017 via mobile

I stayed at this hotel for a skiing holiday and it was amazing. The staff were nice and the room was comfortable. The bar was really nice and they had a wide selection of drinks.

My advice is to, if possible, try to go when it isn't school holidays. The reason is because the slopes and lift queues will be extremely busy. Another reason is because the spa area can be crowded with kids jumping and splashing around. There isn't a pool it's only a big jacuzzi but when it's quiet it is so nice and relaxing.

If you're going to Zermatt then make sure you are good at walking. The reason for this is because when you walk out of the locker room, you walk about 10 minutes to the bus. Then you have to get on the bus and when it stops you have to walk another 5 minutes to a tunnel which takes about, 10 minutes all while carrying your skis and poles and in ski boots.

The locker room is also nice. You get a locker with the room and you can pay extra to get another locker if you're tight for space. A cool feature is when you put your wet gear in it, it dries because the locker is heated.

The food is really good. It is a fixed menu which changes every day. There is also a kids menu.

Overall this hotel is good and the holiday is great. I would definitely recommend it.

Date of stay: February 2017
Trip type: Travelled with family
1  Thank Alexator98
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 April 2017

Stayed at a room from where we can see Matterhorn anytime we want. Hotel has good spa facilities and pick up/drop off service to/from train station. But it would be good if staff are more willing to help for some small matters that we requested.

Room tip: rooms facing Matterhorn
Date of stay: April 2017
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank k_m_thar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 April 2017

Wow, where to begin?? I chose a Superior room with a wonderful patio and view of The Matterhorn, view is stunning and patio is large. Bed is awesome, room is very clean and a waterfall shower. Staff has all been amazing, kind, warm. I rarely eat dinner in the hotel but I did here. Nice fresh salad bar and then a wonderful lamb dish. Prices are very reasonable for Switzerland. Great stay, I might want to move in here.

Date of stay: April 2017
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank WorldTravelRod
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 April 2017 via mobile

Such a lovely hotel with caring staff and delicious cuisine. We had a very nice room overlooking Matterhorn and spa facilities were fabulous.
We all enjoyed staying at Hotel Europe in many ways and highly recommend it. Thanks

Date of stay: April 2017
Trip type: Travelled with family
Thank cemal k
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 April 2017

enjoyed a short stay in the first week of April. My room had a balcony - I believe all the rooms here have - and obviously given the location the views were impressive. The room itself was both modern but still maintained a 'Swiss chalet' feel to it. The bathroom and shower were excellent with nice toiletries provided whilst the bed was very comfortable.
The best thing about this hotel though is the staff who were very helpful and pleasant the whole time and dealt with my parties various requests with great patience and charm.

Date of stay: April 2017
Thank Mark D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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