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Glockenhof Zurich
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Reviews (538)
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All reviewsoldest vegetarian restauranttrain stationbahnhoff strassenespresso coffee machinehotel barexcellent locationold townshopping areabreakfast buffet iscentral locationexcellent staylovely hotelwalking distancebeautiful citywelcome drinkminute walksingle room
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44 - 49 of 538 reviews
Reviewed 31 July 2017 via mobile

I stayed here for a few nights with two children and we were very comfortable. Nicely appointed room. Comfortable walking distance to everything. There is a Coop market across the street if you want something less expensive to eat. The staff was very friendly. The bar and restaurant are really
Lovely

Stayed: July 2017, travelled with family
1  Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier03, Geschäftsführer at Glockenhof Zurich, responded to this reviewResponded 14 August 2017

Dear guest

Thank you for your kind comments and for taking time to give us some feedback. I am very pleased to hear that the hotel fulfilled all your expectations.
Hopefully we have the opportunity to welcoming you back real soon.

Matthias Sutter, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2017

A newly renovated room with good space for a family of four. Great bathroom and bedroom and excellent digital TV services for the kids. Very friendly staff. Situated right in the centre of Zurich and a very pleasant place to stay. Also, a great breakfast selection with a good restaurant attached. Bar and restaurant good for either a quiet drink or for a meal with the family, which was very good.

  • Stayed: July 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank dunatov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier03, General Manager at Glockenhof Zurich, responded to this reviewResponded 30 July 2017

Dear guest

Thank you for your lovely review and the 5 star score you gave us. I am glad to hear that you felt very well looked after by the entire team and that you have very much enjoyed your stay with us. We certainly hope to have the pleasure to welcome you back in the near future.

Matthias Sutter, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2017 via mobile

The good first, and there is quite a lot of good things
1) Checking in was a breath. No line, professional personnel and an offer of free coffee because we arrived very early and the room was obviously not ready yet.
2) The room is decent in size, even by USA standards. Clean, ventilated, and, by request not bottom floors or road-facing. A bottle of water and another of sparkling water were a nice touch. Bath/shower combo was excellent- no complaints.
3) Concierge services - fast, professional and mighty friendly.
4) TV service - while the screen was really small, a great selection including a good number of English speaking channels, which is very rare by European standards.
5) More than reasonable breakfast buffet. Do realize that you can have your eggs and coffee, whichever way you like. Don't b bashful and just ask.
So, what is there not to like?
These guys start cleaning rooms on the very early side every morning (except Sundays). The service elevator is noisy, cleaning staff not as quite as desirable, and vacuuming in adjacent rooms, all in combination, will get you out of bed too early...
So here is our tip. Stay away from rooms 1-2-3-4 on every floor- that is for example 301-302-303-etc. you will thank us!
All in all - highly recommended

Stayed: July 2017, travelled as a couple
1  Thank Aviv S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier03, Geschäftsführer at Glockenhof Zurich, responded to this reviewResponded 23 July 2017

Dear guest

Thank you for completing the review regarding your recent stay with us at our property. I am glad to read that the majority of your stay was a positive experience. Many thanks for your observations, we will take on board your positive and your constructive points to make our hotel even better. Hopefully we have the opportunity to welcoming you back real soon.

Matthias Sutter, General Manager

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Reviewed 11 July 2017

My husband and I stayed recently for 6 days and experienced efficient and extremely friendly service from the staff, especially those on reception. The room was spacious and very well equipped on the 5th floor overlooking the courtyard and was quiet at all times. It was close to all the main attractions and tram stops were nearby and the efficient tram system enabled us to get around the beautiful city with ease. There was always fresh fruit at breakfast and also baskets of apples on every floor. A bonus for us in the city was that there was a three day international youth band festival going on during our stay. We also enjoyed a concert at the Tonhalle concert hall and an opera at the opera house.

Room Tip: Top floor overlooking courtyard was very quiet.
  • Stayed: July 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank caz414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier03, Geschäftsführer at Glockenhof Zurich, responded to this reviewResponded 23 July 2017

Dear guest

Thank you for your review on TripAdvisor. We are delighted to read that you enjoyed your time with us and hope to see you soon again.

Matthias Sutter, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2017

Though room was small as compare to GCC / American hotels but their customer service is exceptional. From Check In to check Out I haven't faced any issue in this hotel. Breakfast was also nice and more than reasonable. Location is good if you love Shopping but 10 mints walk to main railway station. I have no option else than to give 100% marks to their Front desk staff.

Room Tip: front rooms towards main road
  • Stayed: June 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Syed Umer Adil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier03, Geschäftsführer at Glockenhof Zurich, responded to this reviewResponded 23 July 2017

Dear guest
Thank you for your lovely review and the 5 star score you gave us. Your very kind comments regarding your service and particularly our staff interaction are mosts welcome and morale boosting. We hope to welcoming you back in the not too distant future.

Matthias Sutter, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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