Our room could either ve described as minimalist or spartan. Dipped tables bedside cabinets. Strange lights. No drawers and extremely limited storage. Corridors made one feel in prison (haven't been in prison, but its what I imagine its like). Painted brick walls. Breakfast ok. We had dinner there for four nights. Without doubt we were offered the WORST FOOD EVER EXPERIENCED ANYWHERE IN THE WORLD. DREADFUL. DISGUSTING. Larer found that they don't nirmally serve evening meals. 5hink they were brought in. Room only cleaned if you ask for it, or after 4 days. Ther are two distinct categories of staff. Those who seemed full time of African Caribbean heritage were hard working, helpful, friendly and wanted to make your stay pleasant. The other group were, I think, part time students. I found them to be uninformed, unhelpful, in one case sarcastic and couldn't care less. Location in town ok, but whole town in middle of nowhere. New, reclaimed land. No character.