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ole
Copenhagen, Denmark

A good option in this area.

4.0 of 5 bubblesReviewed 25 Sept 2023via mobile
Ok budget hotel in Lelystad. Nice People in the reception and nice clean rooms.
Close to station and center. A bit outdated and reminiscens of the eighties. So an easy and good price if needed in the area. Breakfast is quite nice with a good option of foods. The wok restaurant on the ground floor is better than you might think 😀.

Date of stay: September 2023
Trip type: Travelled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amber Scheepens, Guest Services / Front Office at Leonardo Hotel Lelystad City Center, responded to this review
Responded 21 Nov 2023
Dear Crossle16,

Thank you so much for this amazing review! We are more than happy to see that you enjoyed your overall stay with us. I will share your compliments with the entire team, as this is the best motivation for my colleagues and I.

We hope to welcome you back in the heart of Lelystad in the near future!

With hospitable regards,
Jitske van Dijk
Front Office Supervisor
Leonardo Hotel Lelystad City Center
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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      Show reviews that mention
      All reviews friendly staff room was clean tea and coffee facilities near the train station small town enjoyed my stay the ground floor convenient location parking supermarket lighting steakhouse toiletries museum
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      4 - 9 of 780 reviews
      Reviewed 8 May 2023

      A well situated hotel near the train station and city center. Friendly staff and clean rooms. The rooms were very spartan, no carpets, minimal old furniture, a garden chair
      for a desk chair. no thermostat to control room temperature. Strictly "bare bones"
      The price was not "spartan". quite expensive so the value was poor.

      Room tip: Make sure the room coffee maker works. We needed two replacements before we got one that worked.
      Date of stay: May 2023
      • Trip type: Travelled as a couple
        • Value
        • Location
        • Service
      Thank O8364IXwarrenm
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Amber Scheepens, Guest Services / Front Office at Leonardo Hotel Lelystad City Center, responded to this reviewResponded 25 May 2023

      Dear Warren,

      Thank you for taking the time to share your feedback with us! We are saddened to read that your stay was not entirely to your liking due to the spartan rooms. We always strive for perfection and I am very sorry to read that we fell short in your case, our team would have wanted to make your visit truly memorable. I will share your feedback with the entire team, as this is the feedback that helps us improve!

      Thank you for your kind words regarding our front desk, food and beverage and housekeeping staff. These kind of compliments truly make our days!

      On your next visit, please do not hesitate to contact the reception if there is anything we can do for you. We are looking forward to your return!

      With hospitable regards,
      Jitske van Dijk
      Front Office Shiftleader
      Leonardo Hotel Lelystad City Center

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 17 April 2023

      The hotel is typical of many that cater primarily for business people but we were part of a tour group so the dynamics between guest and hotel were perhaps different to those that a solo traveler would experience. The checkin was efficient and friendly and there are two lifts to all floors. Our room was clean and functional and had everything we needed, enough storage for our clothes, a safe, tea and coffee facilities and a coffee machine. Also a very efficient shower. No problem with lighting in the corridor or any other public area. The bar service was excellent and there were plenty of comfortable chairs to relax in.
      In contrast to the previous reviewer I found the meals to be generally very good but somewhat simple as I suspect these were prepared just for our group, normal guests would be directed to the two independent restaurants on the ground floor: a steak house and the ‘Tasty Wok’. The restaurant staff were very helpful and would do all they could to help people with allergies.
      Breakfast was a very good buffet, if you cannot find what you like here then you are hard to please! I enjoyed my stay.

      Room tip: There may be some traffic noise in the front rooms as there is a car park opposite the hotel.
      Date of stay: April 2023
      • Trip type: Travelled with friends
        • Value
        • Location
        • Service
      Thank Island_Andrew
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Amber Scheepens, Guest Services / Front Office at Leonardo Hotel Lelystad City Center, responded to this reviewResponded 21 November 2023

      Dear Island_Andrew,

      Thank you so much for this amazing review! We are more than happy to see that you enjoyed your overall stay with us. I will share your compliments with the entire team, as this is the best motivation for my colleagues and I.

      We hope to welcome you back in the heart of Lelystad in the near future!

      With hospitable regards,
      Jitske van Dijk
      Front Office Supervisor
      Leonardo Hotel Lelystad City Center

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 15 April 2023

      Our room could either ve described as minimalist or spartan. Dipped tables bedside cabinets. Strange lights. No drawers and extremely limited storage. Corridors made one feel in prison (haven't been in prison, but its what I imagine its like). Painted brick walls. Breakfast ok. We had dinner there for four nights. Without doubt we were offered the WORST FOOD EVER EXPERIENCED ANYWHERE IN THE WORLD. DREADFUL. DISGUSTING. Larer found that they don't nirmally serve evening meals. 5hink they were brought in. Room only cleaned if you ask for it, or after 4 days. Ther are two distinct categories of staff. Those who seemed full time of African Caribbean heritage were hard working, helpful, friendly and wanted to make your stay pleasant. The other group were, I think, part time students. I found them to be uninformed, unhelpful, in one case sarcastic and couldn't care less. Location in town ok, but whole town in middle of nowhere. New, reclaimed land. No character.

      Room tip: Go somewhere else.
      Date of stay: April 2023
      • Trip type: Travelled with friends
        • Value
        • Location
        • Service
      Thank christine b
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Amber Scheepens, Guest Services / Front Office at Leonardo Hotel Lelystad City Center, responded to this reviewResponded 25 May 2023

      Dear puckpool,

      Thank you for taking the time to share your feedback with us! We are saddened to read that your stay was not entirely to your liking due to the spartan rooms, the location, the dinner and our procedures regarding the cleaning. We always strive for perfection and I am very sorry to read that we fell short in your case, our team would have wanted to make your visit truly memorable. I will share your feedback with the entire team, as this is the feedback that helps us improve!

      Thank you for your kind words regarding our front desk, food and beverage and housekeeping staff. These kind of compliments truly make our days!

      With hospitable regards,
      Jitske van Dijk
      Front Office Shiftleader
      Leonardo Hotel Lelystad City Center

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 18 November 2022 via mobile

      I have stayed in the hotel for 12 nights and really enjoyed it. The staff are always ready to help and provide a genuinely pleasant service. Thanks to the team at reception for providing such warm and kind service, felt appreciated. I will no doubt recommend the hotel to family & friends.

      Date of stay: November 2022
      Trip type: Travelled solo
      Thank Diogo_732
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Amber Scheepens, Guest Services / Front Office at Leonardo Hotel Lelystad City Center, responded to this reviewResponded 20 November 2022

      Dear Diogo,

      Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We appreciate your kind words about the staff! I am definitely going to share your review with the whole team as this is the best motivation for me and my colleagues.

      We sincerely hope to weclome you back again soon!

      With hospitable regards,
      Mila van de Velde
      Guest relations
      Leonardo hotel Lelystad

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 2 November 2022 via mobile

      Staff very corteous and attentive, i had a small issue with my room and they immediately offered a bigger room as an alternative, good and full of options breakfast, great location, near the central train station, definitely recommended for a single traveler

      Date of stay: October 2022
      Trip type: Travelled on business
      Thank Douradinha
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Amber Scheepens, Guest Services / Front Office at Leonardo Hotel Lelystad City Center, responded to this reviewResponded 4 November 2022

      Dear Douradinha,

      Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We really appreciate your kind words about the staff.

      I will definitely share your review with the whole team, as this is the best motivation for me and my colleagues

      We sincerely hope to welcome you back again soon.

      With hospitable regards,
      Mila van de Velde
      Guest relations
      Leonardo hotel Lelystad

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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