What a great and affordable Hotel.Room was very spacious and very clean. We were made very welcome and the Hotel is in the centre of town and only a short walk to the train station, that has direct service into Amsterdam.Brilliant stay .
Food and prices are good, also the location is nice. But our waitress was horrible, ruined the atmosphere as she was very cold and unwelcoming. She didn’t not help us with our questions and did not know a thing about hospitality.
Tired and worn out. Very outdated unattractive rooms. Small duvet not sufficient to cover us. The corridors were the same. The bathroom was recently renovated and ok.
Check in staff were nice and helpful but the older guy managing the breakfast service was very rude, unhelpful and insulting.
Dinner in the restaurant was overpriced for the intensley sweetened main courses. Quite unpalletable....
Very sorry to hear that we didn't meet up to your expectations.
The points mentioned are points we never had any complaints over untill now. Overpriced dinners is especially new to us. Maybe our hotel wasn't the right choice for you, again sorry to hear.
Team HC de Paris
We had a meal with another couple and two kids. The place looks very nice and the staff was friendly. However when we asked for tap-water this was refused, we should buy bottled water. Disappointing when you eat with 6 people and they refuse to serve you water because the want to squeeze out another euro; this is not a nice way to start the evening. My wife ordered a vegetarian meal, which consisted of a dinner salad with cheese. Instead of a richly filled salad with lots of vegetables, it was mainly lettuce with a few slices of cheese you would put on your bread. Totally bland food. I had the Yakitori, which was supposed to be tender tenderloin pieces with oriental sauce. But the meat was totally drowned in the sauce and the beef pieces contained fat which should not happen with tenderloin meat. Perhaps they thought the excess of sauce would hide this. So we decided not to take any risk with dessert and stick to coffee.
The price for the food was reasonable, but we would rather pay some more and get a decent meal.
Sorry to hear that your dinner was disappointing. This is not our goal naturally. We serve several vegetarian dishes. The one in question we only serve on request and is not our recommendation.
Regarding the tapwater. Next to any drink we serve tapwater for free. If the request is simply water we offer water still or sparkling for a reasonable price.
Again sorry to hear that the visit wasn't a success.
Team HC de Paris
On entering the hotel were were met with very friendly staff who showed us to our room. As others have observed the stairs are steep,quite normal for older properties in Netherlands. Room was very warm and bed comfy. Plenty of pillows, nice tea making facilities and with recently refurbished bathroom with a really great hot shower. With a very good price it's a hotel I would be happy to stay in again.
Thanks so much for sharing your stay.
Good to hear it was according to your expectations.
Hope to see you again,
Team HC de Paris
