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John M
Nigran, Spain

Pleasant stay

4.0 of 5 bubblesReviewed 2 Jul 2024via mobile
Pleasant hotel, good swimming pool, good breakfast.
Housekeeping of the general areas could be improved. Diner menu card is basic but ok.
Location is perfect, near the castle and walking distance to city center.
We will return when visiting Apeldoorn
Date of stay: October 2023
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Reviews (668)
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Traveller rating
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1 - 6 of 668 reviews
Reviewed 6 June 2024

Despite having provided all required information and payment details, the hotel cancelled our reservation 30 mins before our arrival at 2330. Indifferent front staff did not allow us to rebook our rooms (even at higher rates) and suggested we sleep on the pavement outside. I travel weekly for work and have never experienced such poor customer service. At midnight no other hotel in the area was able/willing to provide us with a room and we had to drive to a different city where a Holiday Inn welcomed our custom with a smile. I typically support local businesses but this is one I would avoid!

Room tip: Don't go
Date of stay: June 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Marijn P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 May 2024

Positive: the rooms are spacious, bathrooms are nice, there is a handy fridge, and a nice hotel lounge.
Room for improvement: the front desk staff are not very polite, hairdryer didn't work, ventilation makes rooms freezing, they supplied the wrong pods for the coffee maker, there were cables dangling in the room. In sum: solid foundation but they need to clean up their act.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BLN1789
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 February 2024 via mobile

Roma not very clean
Breakfast without much for glutee free needs
Staff not very competent
Even the common room, very dirty
Works still on going on the inside of the building and corridors quite dirty
I had an issue with the key and, instead of fixing it, they changed the room
Rooms VERY cold

Date of stay: February 2024
Trip type: Travelled on business
Thank ales663
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 October 2023

Hotel was dirty we seen rubbish left on the floor for three days
The staff changed our towels and left the rubbish even though it was in plastic bags the breakfast was good on saturday but on monday no scrambled egg no bacon no sausage and no fruit when l asked for fruit l was told no so it was bread and butter or nothing it was shocking and we occupied six rooms for four days so it was not an isolated event
To top it off my daughter was charged a 300 euro bar bill that was not hers and then told she had already checked out
It was crazy if you are thinking of this hotel please dont
I also had to complain about staff leaving two of our room doors open ie 141 and 138 which we found after returning from a funeral the place is not good

Date of stay: October 2023
Trip type: Travelled with family
Thank tommyd104
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 October 2023

Absolutely fantastic bathroom, spacious room with everything needed. We found the beds very comfortable. The room was spotlessly clean, quiet and cosy. The staff were friendly and flexible to make our rest splendid. We didn't book breakfast initially but needed it for only one day. This was organised so easily for us. The breakfast itself was full and delicious, the atmosphere in the restaurant warm. It felt like at home. Unfortunately, we didn't have time to have dinner or enjoy reading time in a gorgeous reading (meeting) hall, savouring the music and candle lighting. Hope to stay longer next time. Thanks for absolutely smooth and fast check in/out. Really appreciated the management.
One of the benefits is location. Jogging and cycling tours were so easy to start and made our days.
Thank you for unforgettable stay 👍 Hope to come again soon.

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Tanya K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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