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Reviews (390)
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All reviewsroman ruinsrubber duckexcellent locationstorage for clothesorganized hotelplasma tvcomfortable double bedspent one nightcafes and restaurantshistoric hotellower floorincluding breakfastnice hotelcentral locationwould stay againjunior suiteenjoyed our stay
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Reviewed 14 August 2016 via mobile

Hotel Derlon has a lot going for it. The location at the centre of town is excellent, the rooms are lovely and manage to be both modern and peaceful. The restaurant is good. However, unusually in the Netherlands, all of that is surpassed by the excellent service. The staff are friendly, well organised and give an impression that nothing is too much trouble. This gave me a sense of being welcomed and taken care of. We've visited three times and always experienced the same. This is just a great place to stay!

Stayed: August 2016, travelled as a couple
Thank Greencoco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2016

We were a family party of eight. My two sons and their partners stayed here. We were very impressed with the service and the location. The square in front of the hotel hosts visitors guests and non guests we had refreshments under the trees were entertained by a local band the shops were inviting - the atmosphere fantastic-.Would love to revisit.

Room Tip: Rooms were quiet
  • Stayed: July 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Guernseyborn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2016 via mobile

Perfect location for exploring this beautiful city.
Room was good size and very clean
One small comment
I arrived at 10:15pm after traveling all day (flight delays etc)
Airports are about 80/90 minutes away
On arrival I enquired about getting a sandwich or something to eat
Kitchen was closed so no availability of any food for tired hungry travelers post 10pm
Would have expected more from a hotel of this grade ?

Stayed: July 2016, travelled on business
Thank MaureenGalway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2016 via mobile

Situated smack in the centre of the old town, this old hotel managed both preserving the culture and architecture, and introduced the modern aspects of the xxi century.

Apart from the basic hospitality factors, such as cleanness, good caring service, it is worth to mention their restaurant, which is located underground with the archeological displays of ancient roman elements that used to be in its place during the Roman times. Food was excellent.

Have to warn though - it can be quite pricey, depending on the seasons and events calendar of the city.

Stayed: July 2016, travelled with family
1  Thank Vivacita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DerlonHotel, Manager at Derlon Hotel Maastricht, responded to this reviewResponded 25 July 2016

Dear Vivacita, thank you for your review! If you will be staying with us again, we will do our very best to make your experience even better. With kind regards, Management Derlon Hotel Maastricht

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Reviewed 12 July 2016

Your people were very customer friendly and could not do enough to help. It would be a very good place to visit for 3 or 4 clear days

I object to having to write more characters. Less is often more. This is a Tripadvisor issue not the venue

Room Tip: Speak to the hotel and take their advice
  • Stayed: July 2016, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank Gill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DerlonHotel, Manager at Derlon Hotel Maastricht, responded to this reviewResponded 25 July 2016

Dear Gill H., thank you very much for rating your stay in our hotel with 5 stars! We see this as a huge compliment. See you again in Maastricht! With kind regards, Management Derlon Hotel Maastricht

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