We had a lovely afternoon tea at the lounge of this stunning hotel. The selection of savory and sweets together with tea pairing was amazing! Next to that, what made our whole experience even more memorable was the super attentive, friendly and professional staffs. They helped me to make the birthday surprise for my friend special. Thank you very much again Eva and your team for all your care and smiles:) tot volgende keer!
Dear Traveler-NL2022,
Thank you for taking the time to share your experience at the Amstel Hotel and your kind review.
We are delighted to read you enjoyed our afternoon tea and the birthday surprise for your friend.
We hope we have the pleasure of welcoming you again in the future!
Kind regards,
Rudolf van Dijk
General Manager
My wife and I returned to the US after an extended stay in the Netherlands and have had time to reflect on our trip. The highlight was the time we spent in the magnificent Amstel Intercontinental Hotel in Amsterdam. From the moment of our first contact with Julie at the front desk, we knew we were in for a treat. Every detail had been thought though, every member of their team was professional, polite and amazingly helpful. It was a throwback to a previous era, to a "Grand Tour" environment, where the comfort and experience of their guests was the top priority. Plus, we made an amazing discovery - by luck of the draw our timing was perfect - the Amstel Restaurant has a new chef, Rene Haak. His experience and culinary talent raises the Amstel to a true destination. We believe there will soon be a sprinkling of well deserved stars over his kitchen; Chef Haak and his team produced stunning creations equal to the best Michelin recognized chefs of France. In any event, our experience could not have been any better. Kudos to Peter (especially Peter!), David and Adrian of the concierge team who helped with many special requests, Ann and all of the servers of the fabulous breakfasts, Sanne and Julie at the front desk, Flamina in the bar and Floris De Vreede, F&B Manager. And, of course, our best to the captain of this fine ship, Rudolf van Dijk! We can't wait to return!
Dear Mr. Bull,
Thank you so much for your kind words and for taking the time to share your experience. It was truly a pleasure to have you and your wife stay with us at the Amstel Hotel.
I am delighted to hear that our team was able to make your visit exceptional and memorable. We take great pride in providing a 'Grand Tour' experience, and your feedback truly compliments our efforts.
We look forward to welcoming you back for another stay.
Kind regards,
Rudolf van Dijk
General Manager
We had a wonderful high tea and we’d like to give our special thanks to Gloria. She took very good care of us and in our opinion she is an asset to the staff of the Amstelhotel👏🏻👍🏻 Hopefully we meet her again the next time we visit the Amstelhotel.
Dear ingeloresmitsibinga,
Thank you for taking the time to share your experience at the Amstel Hotel.
We are delighted to read you enjoyed our afternoon tea. I will be sure to pass your kind message on to Gloria, as I am sure she will be delighted to hear it.
We hope we have the pleasure of welcoming you again in the future!
Kind regards,
Rudolf van Dijk
General Manager
This was one of my favorite hotels in Amsterdam. It has lovely traditional decor. I loved sitting in the lounge one evening—it was dimly lit and a great place for a conversation with a significant other. The breakfast at the restaurant was a joy to experience. Such a lovely memory.
Dear lisabebe11,
Thank you for taking the time to share your experience at the Amstel Hotel.
We are delighted to read you enjoyed your stay with us.
We hope we have the pleasure of welcoming you again in the future!
Kind regards,
Rudolf van Dijk
General Manager
We stayed at this hotel 9 months ago and thoroughly enjoyed it, so it was a most easy choice to reserve it and we enjoyed it even more this time. We had an excellent stay and to my wife and I, the best part of the hotel is the staff. So polite and helpful and genuinely seemed so pleased to assist. Everyone we encountered from the breakfast, lunch and dinner was absolutely amazing. We thought the food was outstanding and the pastries in the morning were so fresh. We liked our room and appreciated the wonderful upgrade. I have been very loyal to the intercontinental and strongly believe that this loyalty has been rewarded. We have no complaints, on the contrary we were very impressed that our stay was even better than last time, which was superb. We would like to express our gratitude to the management for the wonderful staff which they have. We had a business dinner during one of the four nights we were there and the service was great. Well done!
Dear Rivka K,
Thank you for taking the time to share your experience at the Amstel Hotel and your kind review.
We are delighted to read you enjoyed your stay with us.
We hope we have the pleasure of welcoming you again in the future!
Kind regards,
Rudolf van Dijk
General Manager
