The rooms was really noisy, could hear everything from hallway and steps from upstairs. Didn't manage to sleep
2,309
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Simon P
Toulouse, FranceGreat hotel in a central location
Reviewed 4 weeks agovia mobile
The hotel is very conveniently situated close to the old centre. You can walk to many interesting areas without too much difficulty. The hotel lobby is pleasantly decorated and we were greeted upon our early arrival with a very helpful desk clerk. We were delighted to find out that we could get into our room so early which solved our baggage problems.
The room was in the adjacent annex of the hotel , reached by an under street passageway ( like a lounge area). The room was 4th floor and spacious. Tea and coffee facilities were supplied. The room has a safe, but you need to be over 2m tall (6feet) to be able to see into it. We had to drag a chair into position for this! The shower room was well fitted out. There was a step of around 10cm at the entrance to the shower room and we found that a tripping hazard during the night.
Our one problem with the room was the temperature: on the first night it was quite cold in the room and the control panel did not respond. By the second day it was working fine, so no need to report it to the hotel.
Breakfast was good. There was something to please everyone. Also plenty seating.
Taking everything into account, we would not hesitate to stay in this hotel again.
Travel tip to/ from airport: The hotel can organise a fixed rate taxi for the airport journey. €100 from airport and €70 from hotel to the airport. Before we arrived in Amsterdam we read that official taxis would be around €65 euros for the journey, so we just took a metered official one. Wrong decision! The metered taxi cost us €135! For the return to the airport we asked the hotel to organise the fixed rate. We had a very nice courteous driver and a more comfortable and quicker journey back to the airport. It’s well worth it!
Date of stay: November 2024The room was in the adjacent annex of the hotel , reached by an under street passageway ( like a lounge area). The room was 4th floor and spacious. Tea and coffee facilities were supplied. The room has a safe, but you need to be over 2m tall (6feet) to be able to see into it. We had to drag a chair into position for this! The shower room was well fitted out. There was a step of around 10cm at the entrance to the shower room and we found that a tripping hazard during the night.
Our one problem with the room was the temperature: on the first night it was quite cold in the room and the control panel did not respond. By the second day it was working fine, so no need to report it to the hotel.
Breakfast was good. There was something to please everyone. Also plenty seating.
Taking everything into account, we would not hesitate to stay in this hotel again.
Travel tip to/ from airport: The hotel can organise a fixed rate taxi for the airport journey. €100 from airport and €70 from hotel to the airport. Before we arrived in Amsterdam we read that official taxis would be around €65 euros for the journey, so we just took a metered official one. Wrong decision! The metered taxi cost us €135! For the return to the airport we asked the hotel to organise the fixed rate. We had a very nice courteous driver and a more comfortable and quicker journey back to the airport. It’s well worth it!
Room Tip: Avoid metered taxis from the airport. Use the hotel organised fixed rate cabs.
Trip type: Travelled as a coupleProblem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roy Kamphuis, General Manager at Radisson Blu Hotel, Amsterdam City Center, responded to this review
Responded 4 weeks ago
Dear SimonP523,
Thank you for taking the time to share your experience with us. We are pleased to hear that you appreciated our hotel's convenient location and the pleasant decor of our lobby. It is also gratifying to know that our staff facilitated a smooth check-in for you, and that our breakfast offerings were to your satisfaction.
We take note of your feedback regarding the room's temperature control and the threshold in the bathroom. Rest assured, we are attentive to our guests' comfort and safety, and your comments will be considered as we continuously strive to enhance our guest experience.
We are delighted to learn that you would consider staying with us again and found the fixed rate taxi service beneficial for your airport travels. We certainly look forward to welcoming you back in the future.
Thank you for taking the time to share your experience with us. We are pleased to hear that you appreciated our hotel's convenient location and the pleasant decor of our lobby. It is also gratifying to know that our staff facilitated a smooth check-in for you, and that our breakfast offerings were to your satisfaction.
We take note of your feedback regarding the room's temperature control and the threshold in the bathroom. Rest assured, we are attentive to our guests' comfort and safety, and your comments will be considered as we continuously strive to enhance our guest experience.
We are delighted to learn that you would consider staying with us again and found the fixed rate taxi service beneficial for your airport travels. We certainly look forward to welcoming you back in the future.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews great location the red light district dam square quiet street main building central location junior suite within walking distance breakfast buffet excellent hotel hotel bar river cruise an upgrade flower market main attractions anne frank house min walk
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7 - 12 of 4,740 reviews
mariarhine
1
Date of stay: November 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roy Kamphuis, General Manager at Radisson Blu Hotel, Amsterdam City Center, responded to this reviewResponded 4 weeks ago
Dear Mariarhine. Thank you for staying with us and for sharing your feedback. We are continuously working on improving the guest experience. We regret to read about the noise disturbance and apologize for any inconvenience this has caused you. We value the comfort and rest of our guests and take concerns such as yours seriously. We do hope you enjoyed visiting our beautiful city and hope you will visit it again during future travels.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
charliblt
Paris, France
485
via mobile
A good hotel for few days only.
Very pleasant staff.
If the breakfast is very good and the rooms are comfortable, cleaning is not up to scratch.
Indeed, the bath mat had stains (fortunately not body towels). To continue, vacuuming not done every day... (it shows a lot). To finish, our rooms had some problems with the lights.
Date of stay: November 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roy Kamphuis, General Manager at Radisson Blu Hotel, Amsterdam City Center, responded to this reviewResponded 4 November 2024
Dear Charliblt,
Thank you for taking the time to share your experience with us. We are glad to hear that you found your interactions with our team members pleasant and the breakfast to your liking, as well as the comfort of our rooms. We appreciate your feedback regarding the cleanliness and maintenance issues you've encountered. Rest assured, we are committed to providing a high standard of service and will forward your observations to our Housekeeping Manager. We hope to have the opportunity to welcome you back, next time you travel to Amsterdam again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laurynas A
2
Very comfortable bed,the size and the mattress gives good deep sleep,the various options for a breakfast,the staff works excellent,feel welcome and guided, location perfect for a round in the city center.Check-in was fast and professional
Date of stay: October 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roy Kamphuis, General Manager at Radisson Blu Hotel, Amsterdam City Center, responded to this reviewResponded 4 November 2024
Dear Laurynas A.,
We are delighted to hear that you enjoyed the comfort of our beds and the variety of options available for breakfast. It’s also wonderful to know that our team members made you feel welcome and that our location was convenient for your city explorations. Thank you for appreciating the efficiency of our check-in process.
We look forward to the opportunity of welcoming you back for another pleasant stay.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Andrew B
1
Excellent city centre hotel a short walk from the train station. The staff were very helpful at check in and the rooms were clean and comfortable. Breakfast was good with a good array of cooked and continental choices. Great location and service all around.
Date of stay: October 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roy Kamphuis, General Manager at Radisson Blu Hotel, Amsterdam City Center, responded to this reviewResponded 1 November 2024
Dear Andrew B.,
We are delighted to hear that you appreciated our indeed very central location and the proximity to the train station. It is also gratifying to know that our team member's assistance at check-in added positively to your experience, and that the cleanliness and comfort of our rooms met your expectations. It is also good to know that our breakfast selection gave you a great start of the day.
Thank you for choosing our hotel for your stay and for taking the time to share your thoughts. We look forward to welcoming you back in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Patrick B
21
Excellent city centre hotel 25 minutes walk from the station.
The room was very clean and the bed was comfy. The room was also exceptionally quiet for a city centre hotel.
Breakfast was good with plenty of choice and all the staff I had contact with were very pleasant.
Date of stay: October 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roy Kamphuis, General Manager at Radisson Blu Hotel, Amsterdam City Center, responded to this reviewResponded 30 October 2024
Dear Patrick B.,
Thank you for taking the time to share your experience with us. We are delighted to hear that you found the cleanliness of our rooms and the comfort of our beds to your satisfaction. It is also great to know that our location contributed positively to your stay and that you enjoyed the tranquility of your room amidst the city's hustle and bustle.
We are equally pleased that our breakfast selection met your expectations and that our team members made a pleasant impression. Your feedback is greatly appreciated and will be shared with our team. Should your future travels lead you back to our beautiful city in the future, we hope we can welcome you back for another pleasant experience.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC