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Avenue Hotel
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Reviews (1,638)
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All reviewsdam squarecentral stationgreat locationwet roomquad roomsingle roomthree starbreakfast was includedred light districtluggage roomfive minute walkshort staytram stopmain attractionsclean hotelsmall roomtea and coffee
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Reviewed 10 April 2018

The location of this hotel is perfect , near to the train station which is only 20 minutes train ride away from airport, its very close to dam square and red light district.

The room was average had everything you needed, towels, kettle, TV, free Wi-Fi, breakfast was good. Our room had problems with the electrics and the lights kept flicking on and off but we didn't spend much time in the hotel was too busy exploring, the air condition was broken and water kept dripping out from it.
The bed was very big and comfortable with memory foam topper on.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank 257zoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvenueHotelAMS, Guest Relations Manager at Avenue Hotel, responded to this reviewResponded 4 days ago

Dear 257zoe,

Thank you for writing this review.

We are happy to hear that you enjoyed the central location of the hotel.
The points you mentioned of the room will be taken very seriously to improve our rooms and service.
We will make sure that the electricity and airconditioners will be checked out.

Kind regards,
Lisanne
Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018 via mobile

Spend 3 days here at Avenue Hotel. Great location and near all attractions. Room small, but clean and staff are wonderful. Could use some improvements for the price you pay for examples the beds and bathrooms. Breakfast is included and it was pretty good, a great way to start your day. Loved Amsterdam, and we found that 3 days was a good amount of time to see everything.

Stayed: April 2018, travelled as a couple
2  Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvenueHotelAMS, Guest Relations Manager at Avenue Hotel, responded to this reviewResponded 4 days ago

Dear Tony M,

Thank you for sharing your experience.

We are happy that you enjoyed your stay in the Avenue hotel.
We will take your feedback very seriously and will use your points to improve our service.

I will also tell my colleagues about your kind words!

Kind regards,
Team Avenue

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018 via mobile

Recently stayed here good points good position from central station.Walking distance from attractions breakfast good.Bad points double room very small view from room looked over a flat roof.Cleanliness of room and cleaning of room below standard.Was our first time in amsterdam so was unsure of what hotel to book but will not be staying here again we paid a lot of money for a pokey room which was dated and not clean.Also as some others have mentioned some of the cliental leave a lot to be desired so do not recommend you stay here.
We enjoyed our trip anyway keukenhof gardens amazing as is amsterdam we will return when weather is warmer but not to avenue hotel which needs improvments all round.

Stayed: March 2018, travelled as a couple
1  Thank Peter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvenueHotelAMS, Guest Relations Manager at Avenue Hotel, responded to this reviewResponded 4 days ago

Dear Peter T,

Thank you for sharing your experience with us.

Unfortunately we could not make your stay even more enjoyable. We are renovating the hotel so we hope that if you visit Amsterdam again you will give us a second change in one of our renovated rooms.

Kind regards,
Team Avenue

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Reviewed 27 March 2018

We just treated ourselves to a weekend in Amsterdam for our wedding anniversary and as the plan was to explore the city & it's surrounds, we wanted something central to everything. Hotel Avenue has the perfect location & we enjoyed our stay there.
Reception staff were incredibly friendly and polite - always with a smile & friendly greeting.
Our room (no. 401) was small, clean & comfortable with a wet-room bathroom. Perfectly adequate as our plan was only to use it as a base & sleep there. Breakfast was a mix of continental and English breakfast and was fresh & plentiful. The walls are quite thin as we could hear everything in the next room but I think as soon as you work out that the soundproofing is non-existent, you show some consideration for neighbour and don't swing from the light fixtures!!
Next time I visit Amsterdam, I would be sure to book here again,

  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank Vix_71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvenueHotelAMS, Front Office Manager at Avenue Hotel, responded to this reviewResponded 30 March 2018

Good afternoon Vix_71,

We are happy to read that you enjoyed your stay with us in the always beautiful city called Amsterdam.
We are working on our next renovation and we are trying to make the rooms more sound proof.
We'll let the staff know about your review which is always a good motivation for us.
overall we thank you for your review and feedback!

We hope to welcome you again in the future.


Kind regards,
Team Avenue

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Reviewed 25 March 2018

Location really good, in a quiet enough location, but plenty of restaurants nearby. 10 mins walk from the Central Station, main shopping street less than 5 mins walk away, 10 mins from Red Light District, 15 mins to Dam square and 20 mins to Anne Franks house.

Rooms average. Ours was OK and seemed more recently renovated, but others in our party had very small or tired rooms in need of renovating. Difficult location of safety deposit box in the rooms, right on the floor. Very difficult for someone like myself with a bad back, or the elderly. Lighting in rooms could be better. Beds not that comfortable. Breakfast very good, plenty of choice.

Tip: Try the food at Five Bells around the corner (1 min walk), Great service from Minna and good food. 9 of us ate there more than once during the weekend and enjoyed every time.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Service
1  Thank janda17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvenueHotelAMS, Front Office Manager at Avenue Hotel, responded to this reviewResponded 30 March 2018

Good afternoon Janda,

Thank you for your review about the hotel.
We are as well very happy with the location we are in, everything around the corner.
Thank you for the tip, we'll try to make it more easy to get to the safe in the room.
And indeed five bells is a hidden gem.

We thank you for your kind review and feedback.

We hope to welcome you again in the future.

Kind regards,
Team Avenue

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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