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Reviews (1,668)
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All reviewsdam squarecentral stationgreat locationsingle roomquad roomwet roombreakfast was includedred light districtthree starluggage roomfive minute walkshort staytram stopclean hotelstayed here for nightssmall roomtea and coffee
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29 - 34 of 1,669 reviews
Reviewed 21 April 2018

Good enough hotel, 10 minutes walk from Centraal Station, and easy to find. Breakfast was provided and had a good range of cold and warm (bacon, eggs, etc were not hot) options. Room (409) was clean and tidy, looks out of the back of the hotel which was quiet at night, this room is right next to the lift but we were not disturbed by any noise from this. The room was a good size and is located in the roof space so does have one sloping ceiling but had a French door and two windows, unusually, this room also had 6 electric sockets so was great for getting batteries charged etc. On the first morning we found the hairdryer in the bathroom was broken although it did work, reported this to reception and it was replaced the same day. The only criticisms we have are the warm rather than hot breakfast items and the tea/coffee facilities in the room has two paper cups, these do not survive repeated use or washing very well. seems odd to provide paper cups whilst proper drinking glasses were provided. Would recommend this hotel and would stay again.

Room Tip: Room 409 is at the back so is dark and quiet at night, it is next to the lift but this did not appear to disturb us at all
  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank mrmoderation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvenueHotelAMS, Guest Relations Manager at Avenue Hotel, responded to this reviewResponded 22 May 2018

Dear Mrmoderation,

Thank you for leaving your review at tripadvisor.

We take all the feedback very seriously to improve our service. I will share your feedback about the breakfast and the paper cups with the breakfast and housekeeping staff.

Kind regards,
Lisanne
Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2018

The staff were professional and welcoming, my single room was light, spotlessly clean, modern and not too tiny! than 10 mins walk from Centraal station (for airport) and on a tram route to the Museum Quarter or Concertgebouw when feet are tired! Close to Dam Square or the Western Canal Ring, and to several restaurants, both budget and fine dining.

Stayed: April 2018
Thank thetwomuskateers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvenueHotelAMS, Guest Relations Manager at Avenue Hotel, responded to this reviewResponded 22 May 2018

Dear thetwomuskateers,

Thank you for sharing your experience.

We are happy to hear that you enjoyed your single room.
The central location of the hotel is one of the best features of the hotel.

We hope that you will keep us in mind if you decide to vistit Amsterdam again.

Kind regards,
Lisanne
Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2018 via mobile

We thoroughly enjoyed our stay at this hotel. We usually stay at Westcord City Central but they were fully booked for this trip. We stayed two nights at the Avenue Hotel and would recommend to anyone looking for central based accommodation,clean rooms, staff who practice excellent customer service, close to Central station, red light district, coffee shops, Dam square etc all within walking distance.

Stayed: April 2018, travelled as a couple
2  Thank shesh2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvenueHotelAMS, Guest Relations Manager at Avenue Hotel, responded to this reviewResponded 22 May 2018

Dear Shesh2018,

Thank you for kind words!
It is very nice to read that you had a fantastic stay with us.

We will be more than happy to welcome you back in the future.

Kind regards,
Team Avenue

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Reviewed 12 April 2018 via mobile

We were in room 507 very limited space and dated. I didn't feel it was very clean either. We didn't spend much time in the room thankfully but would put me off returning to this hotel which is a shame as it's in a great location

Stayed: April 2018, travelled as a couple
3  Thank kdoc2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvenueHotelAMS, Guest Relations Manager at Avenue Hotel, responded to this reviewResponded 22 May 2018

Dear Kdoc2017,

Thank you for sharing your experience.

It saddens us to hear that we could not make your stay better.
We are in the middle of renovating all the rooms. A part of the rooms is already finished.
When you decide to visit Amsterdam again we will be more than happy to allocate you in one of our renovated rooms.

Kind regards,
Team Avenue

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Reviewed 10 April 2018

The location of this hotel is perfect , near to the train station which is only 20 minutes train ride away from airport, its very close to dam square and red light district.

The room was average had everything you needed, towels, kettle, TV, free Wi-Fi, breakfast was good. Our room had problems with the electrics and the lights kept flicking on and off but we didn't spend much time in the hotel was too busy exploring, the air condition was broken and water kept dripping out from it.
The bed was very big and comfortable with memory foam topper on.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank 257zoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvenueHotelAMS, Guest Relations Manager at Avenue Hotel, responded to this reviewResponded 22 May 2018

Dear 257zoe,

Thank you for writing this review.

We are happy to hear that you enjoyed the central location of the hotel.
The points you mentioned of the room will be taken very seriously to improve our rooms and service.
We will make sure that the electricity and airconditioners will be checked out.

Kind regards,
Lisanne
Reception

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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