My wife and 2 friends were booked into this Hotel for 2 x double rooms for 4 nights in September 2017. When we went to our allocated rooms they were nothing short of disgustingly small and inadequate. My wife had to climb over me to get out of bed and the bathroom was very tiny. We all complained to management as we had paid $306 AUD per night for each of these rooms. Although Management were sympathetic they told us that the hotel was fully booked as it is every September and they would look at changing us to other rooms the next day. We reluctantly stayed that night hoping for something better the next day.
Well on day 2 all changed for the better as Vera (staff) moved us to Superior Double Rooms at no extra cost. These rooms were what we had expected from the get go and were very nice rooms. Vera also offered us a free drink at the bar for each of us and was very helpful. Over the next 3 days we were very happy with the service given to us with Vera, in particular, accommodating our every need. Our advice to travelers looking at this hotel is to; look at booking a superior room only, be wary of the "dog box" that we encountered, staff are very approachable, continental breakfast is reasonable, location is also very good.
- Free Wifi