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Reviews (347)
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117
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All reviewssteep stairsrembrandt squaregreat locationfour poster bedper person per dayno liftbars and restaurantscity attractionslovely little hoteltram stopcomfortable roomjust returned from a night stayby footwalking distancethe hotel receptioncleaned every daysmall hotel
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42 - 47 of 347 reviews
Reviewed 24 April 2017

We enjoyed our stay here. Our room was very good with a decent shower room, comfortable bed, adequate storage, all in Amsterdam style. We were very pleased that we'd asked for a quiet room as the street outdide was hooching well into the small hours. The only noise was from other residents talking loudly as they came in. Lots of great restaurants around, particularly a little Italian just over the canal and an indonesian in rembrantsplein. We opted to have breakfast locally and the hotel pays 5 euros pppd if you provide receipts. Our favourite was a vietnamese coffee shop called La Purete. Great coffee and friendly service. The stairs up into the rooms in the hotel were pretty steep but usual for Amsterdam. The travel instructions provided by the hotel were spot on making our journey from the airport straightforward by train and tram. We walked everywhere as the hotel is reasonably central. Loved our canal boat ride and the visit to The Van Gogh museum. Didn't manage tickets for Anne Frank as these were sold out online weeks before. Good trip.

Stayed: April 2017, travelled as a couple
Thank Edinburghgrecofile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2017

There was a really annoying thicking noise in the room which made sleeping impossible for me and my girlfriend. The morning after I asked the director to give me explanations and he promptly said to me that the noise was coming from the heating system. So, HE KNEW THERE WAS THE PROBLEM BUT HE RENT THE ROOM ALL THE SAME, showing a completely luck of care for customers. Besides, I asked him a reimbursement for the bad service and his answer was: "the service is good because you are getting heated" :O !!! ...I could leave the hotel but there was no more rooms at a reasonable price, so we were forced to stay there and buy hear plugs to sleep.
The target of this hotel is RENT THE ROOM, NO MATTER CUSTOMER SATISFACTION. Unfortunately they are helped in this by the really central position.

  • Stayed: March 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank Daniele0282Le
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2017

Very friendly & helpful staff. Fabulous location. Basic hotel (no added luxuries) but very clean. 3 flights of stairs so not suitable for people with mobility issues or elderly as steep. Very busy area but didn't hear any noise. Cheap & great base. Would definitely go back. Thanks for a great trip

Stayed: March 2017, travelled as a couple
Review collected in partnership with this hotel
Thank hursty2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeterMImperial, Owner at Hotel Imperial, responded to this reviewResponded 4 April 2017

Thank you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2017

Absolutely lovely hotel, staff are lovely and friendly! Perfect location, rooms are very comfortable, clean and roomy. Absolutely would recommend to everyone, great that you could have breakfast at any place u like and they reimburse you at the end of your stay

Stayed: March 2017, travelled as a couple
Review collected in partnership with this hotel
1  Thank Bogtrotter12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2017

Location of hotel was perfect, staff were friendly. Only downside to it was the cleanliness. Which was a shame but was manageable for the weekend we were there. Would go back to this hotel for a short break again but nothing longer as there was no tea/coffee making facilities in the room.

Stayed: March 2017, travelled as a couple
Review collected in partnership with this hotel
Thank gemmap456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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