Quite possibly the best old fashioned cocktail we have ever had. We didn’t actually stay here (hotel was sold out) but we are Hilton members and stopped by during our trip to Amsterdam. The hotel is beautiful and in a nice location in the city center.
Dear jake r,
Thank you for taking the time to share your feedback about your recent visit.
We love to hear that you enjoyed your Old Fashioned cocktail and that our hotel left such a positive impression on you. It is wonderful to know that, even though you did not stay with us this time, you had a memorable visit.
Thank you for letting us be part of your wonderful experience. The entire team looks forward to welcoming you back very soon!
Warmest regards,
Katharina Schlaipfer
General Manager
Waldorf Astoria Amsterdam
This hotel is an amazing place to stay. It is under 100 rooms converted from multiple residences that have been renovated and combined into a single hotel. The gardens in the back are the largest in the city and feel like something out of an episode of Bridgerton. Upon checkin, you're offered multiple scents you can choose from to be sprayed in your room at turndown. When you arrive in your room, you'll find chocolate clog treats that not only taste amazing but look incredible. The level of service throughout the experience is top-tier.
Dear LoveTravel783038,
Thank you for taking the time to share your feedback about your recent stay with us.
We love to hear that you had such a fantastic stay and appreciated the distinctive charm of our establishment.
It is great to know that you enjoyed the unique character of our hotel, and found our extensive gardens reminiscent of a Bridgerton episode – we truly love the comparison.
We are pleased that you enjoyed the personalized touch of choosing a scent for your room at turndown, and that our chocolate clog treats added a special touch to your arrival. Your kind words about our top-tier service are truly appreciated.
Thank you for letting us be part of your wonderful experience. The entire team looks forward to welcoming you back very soon!
Warmest regards,
Katharina Schlaipfer
General Manager
Waldorf Astoria Amsterdam
Absolutely phenomenal, we’ve only stayed at one other Waldorf Astoria, the Rome Cavaliery. The Amsterdam Waldorf Astoria is 1000 times nicer. We were upgraded two levels being diamond members. The room was very nice. What makes this hotel stand out are the employees. Every person treats you as if you were royally. Zero snobbish attitude as some fine hotels have. The concierge was wonderful and was able to book us 2 massage appointments with our right schedule, diamonds receive an additional 30 minutes! We mentioned we were here for a Scorpions concert and when we returned, an ice bucket of beer and a lovely card with a picture of Scorpions! Every door was opened for us, all sincere and genuine. Ah the breakfast, diamonds are able to order 2 separate items plus whatever nonalcoholic drinks. We had lovely eggs Benedict with smoked salmon, Belgian waffles, French toast all the americano’s we could drink along with fresh squeezed juices. The only bad is that our stay was the first 5 days of 18. Now no other room, service or breakfast looks good!! Sincerely thank you for an absolutely perfect stay. Please congratulate the team of employees for a job well done!
Dear Wendy-Martinez,
Thank you very much for your fantastic review.
We are very happy to hear that your experience exceeded your expectations, and that you found our hotel to be exceptional, even compared to other Waldorf Astoria properties you have visited.
We are delighted that you enjoyed the room and the special touches we provided. It is wonderful to hear that our team made you feel treated like royalty, without any hint of snobbery. Your praise for our concierge team is greatly appreciated.
It is also great to know that you enjoyed the thoughtful surprise of the beer and card with a picture of Scorpions after mentioning your concert plans. We love creating memorable moments for our guests.
We are pleased that you took full advantage of our breakfast offerings, enjoying the eggs Benedict with smoked salmon, Belgian waffles, French toast, and all the coffee and fresh juices you could drink.
Thank you again for your kind words. We will be sure to pass on your congratulations to our team in our upcoming Team Member Celebration. The entire team looks forward to welcoming you back very soon!
Warmest regards,
Katharina Schlaipfer
General Manager
Waldorf Astoria Amsterdam
Upon our arrival we were shown a suite that wasn’t what we had reserved. Initially, we were told that there were no upgrades available. When we complained somewhat forcefully, the hotel management arranged for us to have a truly extraordinary suite — the Van Loon suite. From that point on, the stay was extremely pleasurable. Great breakfasts, helpful and friendly staff, etc. The hotel is in a great part of Amsterdam, and is probably the best location in the city.
Dear GulliverDS,
Thank you for taking the time to share your feedback about your recent stay with us.
We appreciate your understanding and patience regarding the initial mix-up with your suite. We are happy that we were able to accommodate you in the Van Loon suite and that it met your expectations.
It is fantastic to hear that, from that point on, your stay was extremely pleasurable. We are pleased that you enjoyed our breakfasts and found our team to be helpful and friendly.
We are also happy that you appreciated our prime location in Amsterdam.
Thank you for letting us be part of your wonderful experience. The entire team looks forward to welcoming you back very soon!
Warmest regards,
Katharina Schlaipfer
General Manager
Waldorf Astoria Amsterdam
Stayed here for an overnight stay in December before connecting to our ongoing flight. We thoroughly enjoyed our stay.. The hotel is ideally located in central amsterdam close to all of the sights and on a canal. Ask for a canal view room. Rooms were immaculate and well appointed. Bathrooms were very clean. The restaurant was very nice as well where we had coffee and breakfast. They offer you a scent to choose for your room which for aroma afficianado like me was very impressive. Probably the best hotel in Amsterdam
Dear imohiudd11,
Thank you so much for sharing your fantastic experience with us.
We love to hear that you thoroughly enjoyed your time at our hotel and appreciated our central location on the canal.
It is great to know that you found your room immaculate and well-appointed, and that you enjoyed the clean and well-maintained bathroom facilities. We are also delighted that you had a pleasant experience at our restaurant and enjoyed your breakfast and coffee.
We are especially pleased that you enjoyed the unique scent selection for your room. It is a special touch we offer to enhance our guests' experience, and it is wonderful to hear that it made a positive impression on you as an aroma aficionado.
We are honored to be considered the best hotel in Amsterdam by you.
Thank you for letting us be part of your wonderful experience. The entire team looks forward to welcoming you back very soon!
Warmest regards,
Katharina Schlaipfer
General Manager
Waldorf Astoria Amsterdam
