We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Troels J
Den Bosch, The Netherlands

A piece of heaven on earth

5.0 of 5 bubblesReviewed 11 Aug 2024via mobile
After a long day walking around Amsterdam we needed an oasis where we could regain strength and relax.

Waldorf’s lobby is just such a place. Attentive staff looking your every need, good selection of drinks and snacks, lovely piano music (a tad too loud) and the decor is lovely.
Date of stay: August 2024
Trip type: Travelled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katharina Schlaipfer, General Manager at Waldorf Astoria Amsterdam, responded to this review
Responded 17 Aug 2024
Dear TroelsJ61,

Thank you for taking the time to share your feedback about your stay with us.

We are delighted to hear that our lobby provided you with the perfect oasis to unwind after a long day of exploring Amsterdam.

It is lovely to know that you enjoyed the ambiance, drinks, snacks, and attentive service from our team. We appreciate your feedback about the piano music and will keep this in mind to ensure the perfect balance for all our guests.

Thank you for letting us be part of your wonderful experience. The entire team looks forward to welcoming you back very soon!

Warmest regards,

Katharina Schlaipfer
General Manager
Waldorf Astoria Amsterdam
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
  • Booking.com
  • Expedia.com
    RM 1,150
  • travelup.com
0.8 km from Waldorf Astoria Amsterdam
Free Wifi
Restaurant
  • Hotels.com
  • Expedia.com
    RM 512
  • Priceline
0.9 km from Waldorf Astoria Amsterdam
Free Wifi
Restaurant
  • Hotels.com
  • Expedia.com
    RM 725
  • eDreams
0.9 km from Waldorf Astoria Amsterdam
Free Wifi
Restaurant
  • Hotels.com
  • Expedia.com
    RM 459
  • travelup.com
0.3 km from Waldorf Astoria Amsterdam
Free Wifi
Restaurant
  • Hotels.com
  • Expedia.com
    RM 348
  • Algotels
1.3 km from Waldorf Astoria Amsterdam
Free Wifi
Bar/Lounge
  • Hotels.com
  • Expedia.com
    RM 800
  • Algotels
2.4 km from Waldorf Astoria Amsterdam
Free Wifi
Pool
  • Hotels.com
  • Expedia.com
    RM 486
  • Priceline
3.9 km from Waldorf Astoria Amsterdam
Free Wifi
Restaurant
  • Hotels.com
  • Expedia.com
    RM 313
  • Skyscanner.com
4.2 km from Waldorf Astoria Amsterdam
Free Wifi
Restaurant
  • Booking.com
  • ZenHotels.com
    RM 264
  • Hotels.com
1.6 km from Waldorf Astoria Amsterdam
Free Wifi
Restaurant
  • Hotels.com
  • Expedia.com
    RM 237
  • eDreams
4.1 km from Waldorf Astoria Amsterdam
Free Wifi
Airport transportation
View more hotels in Amsterdam
Reviews (2,278)
Filter reviews
2,278 results
Traveller rating
2,082
131
40
13
12
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
2,082
131
40
13
12
Show reviews that mention
All reviews vault bar peacock alley guerlain spa beautiful hotel turn down service the entire staff concierge service canal houses hotel experience canal view rembrandt square perfect stay the location is perfect goldfinch luxury doorman turndown
Selected filters
Filter
Updating list...
12 - 17 of 2,278 reviews
Reviewed 26 July 2024

Wonderful hotel. The property is beautiful and has an excellent location. Professional and kind staff. The woman who checked us in was lovely and the concierge got us a reservation at De Kas restaurant in town (hard to get a table). We ate lunch at the hotel and food was delicious. Every detail has been thought of here. Highly recommend.

Date of stay: July 2024
Trip type: Travelled as a couple
Thank 862janiced
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katharina Schlaipfer, General Manager at Waldorf Astoria Amsterdam, responded to this reviewResponded 17 August 2024

Dear 862janiced,

Thank you for taking the time to share your feedback about your stay with us.

We love to hear that you enjoyed your stay and found our location, team, and services to be exceptional. It is also great to know that our team was able to secure a reservation at De Kas for you, and that you had a delicious lunch with us as well.

We are truly pleased that every detail contributed to making your experience special. Thank you for the high recommendation, and for letting us be part of your wonderful experience. The entire team looks forward to welcoming you back very soon!

Warmest regards,

Katharina Schlaipfer
General Manager
Waldorf Astoria Amsterdam

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2024 via mobile

Quite possibly the best old fashioned cocktail we have ever had. We didn’t actually stay here (hotel was sold out) but we are Hilton members and stopped by during our trip to Amsterdam. The hotel is beautiful and in a nice location in the city center.

Date of stay: July 2024
Trip type: Travelled as a couple
Thank jake r
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katharina Schlaipfer, General Manager at Waldorf Astoria Amsterdam, responded to this reviewResponded 17 August 2024

Dear jake r,

Thank you for taking the time to share your feedback about your recent visit.

We love to hear that you enjoyed your Old Fashioned cocktail and that our hotel left such a positive impression on you. It is wonderful to know that, even though you did not stay with us this time, you had a memorable visit.

Thank you for letting us be part of your wonderful experience. The entire team looks forward to welcoming you back very soon!

Warmest regards,

Katharina Schlaipfer
General Manager
Waldorf Astoria Amsterdam

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2024

This hotel is an amazing place to stay. It is under 100 rooms converted from multiple residences that have been renovated and combined into a single hotel. The gardens in the back are the largest in the city and feel like something out of an episode of Bridgerton. Upon checkin, you're offered multiple scents you can choose from to be sprayed in your room at turndown. When you arrive in your room, you'll find chocolate clog treats that not only taste amazing but look incredible. The level of service throughout the experience is top-tier.

Room tip: The staff was so helpful and accommodating. We arrived early and they did everything in their power to help. Talk to them before arrival.
Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LoveTravel783038
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katharina Schlaipfer, General Manager at Waldorf Astoria Amsterdam, responded to this reviewResponded 17 July 2024

Dear LoveTravel783038,

Thank you for taking the time to share your feedback about your recent stay with us.

We love to hear that you had such a fantastic stay and appreciated the distinctive charm of our establishment.

It is great to know that you enjoyed the unique character of our hotel, and found our extensive gardens reminiscent of a Bridgerton episode – we truly love the comparison.

We are pleased that you enjoyed the personalized touch of choosing a scent for your room at turndown, and that our chocolate clog treats added a special touch to your arrival. Your kind words about our top-tier service are truly appreciated.

Thank you for letting us be part of your wonderful experience. The entire team looks forward to welcoming you back very soon!

Warmest regards,

Katharina Schlaipfer
General Manager
Waldorf Astoria Amsterdam

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2024 via mobile

Absolutely phenomenal, we’ve only stayed at one other Waldorf Astoria, the Rome Cavaliery. The Amsterdam Waldorf Astoria is 1000 times nicer. We were upgraded two levels being diamond members. The room was very nice. What makes this hotel stand out are the employees. Every person treats you as if you were royally. Zero snobbish attitude as some fine hotels have. The concierge was wonderful and was able to book us 2 massage appointments with our right schedule, diamonds receive an additional 30 minutes! We mentioned we were here for a Scorpions concert and when we returned, an ice bucket of beer and a lovely card with a picture of Scorpions! Every door was opened for us, all sincere and genuine. Ah the breakfast, diamonds are able to order 2 separate items plus whatever nonalcoholic drinks. We had lovely eggs Benedict with smoked salmon, Belgian waffles, French toast all the americano’s we could drink along with fresh squeezed juices. The only bad is that our stay was the first 5 days of 18. Now no other room, service or breakfast looks good!! Sincerely thank you for an absolutely perfect stay. Please congratulate the team of employees for a job well done!

Date of stay: June 2024
Trip type: Travelled with family
Thank Wendy-Martinez
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katharina Schlaipfer, General Manager at Waldorf Astoria Amsterdam, responded to this reviewResponded 17 July 2024

Dear Wendy-Martinez,

Thank you very much for your fantastic review.

We are very happy to hear that your experience exceeded your expectations, and that you found our hotel to be exceptional, even compared to other Waldorf Astoria properties you have visited.

We are delighted that you enjoyed the room and the special touches we provided. It is wonderful to hear that our team made you feel treated like royalty, without any hint of snobbery. Your praise for our concierge team is greatly appreciated.

It is also great to know that you enjoyed the thoughtful surprise of the beer and card with a picture of Scorpions after mentioning your concert plans. We love creating memorable moments for our guests.

We are pleased that you took full advantage of our breakfast offerings, enjoying the eggs Benedict with smoked salmon, Belgian waffles, French toast, and all the coffee and fresh juices you could drink.

Thank you again for your kind words. We will be sure to pass on your congratulations to our team in our upcoming Team Member Celebration. The entire team looks forward to welcoming you back very soon!

Warmest regards,

Katharina Schlaipfer
General Manager
Waldorf Astoria Amsterdam

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2024 via mobile

Upon our arrival we were shown a suite that wasn’t what we had reserved. Initially, we were told that there were no upgrades available. When we complained somewhat forcefully, the hotel management arranged for us to have a truly extraordinary suite — the Van Loon suite. From that point on, the stay was extremely pleasurable. Great breakfasts, helpful and friendly staff, etc. The hotel is in a great part of Amsterdam, and is probably the best location in the city.

Date of stay: June 2024
Trip type: Travelled as a couple
Thank GulliverDS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katharina Schlaipfer, General Manager at Waldorf Astoria Amsterdam, responded to this reviewResponded 17 July 2024

Dear GulliverDS,

Thank you for taking the time to share your feedback about your recent stay with us.

We appreciate your understanding and patience regarding the initial mix-up with your suite. We are happy that we were able to accommodate you in the Van Loon suite and that it met your expectations.

It is fantastic to hear that, from that point on, your stay was extremely pleasurable. We are pleased that you enjoyed our breakfasts and found our team to be helpful and friendly.

We are also happy that you appreciated our prime location in Amsterdam.

Thank you for letting us be part of your wonderful experience. The entire team looks forward to welcoming you back very soon!

Warmest regards,

Katharina Schlaipfer
General Manager
Waldorf Astoria Amsterdam

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews