Immaculate hotel in every way. Amazing vibe and decor, fantastic attentive staff making you feel welcomed! Due to NL Covid restrictions the restaurants were not open, but the in room dining options were great and the food was delicious. Room was beautiful and spacious. Bathroom had both bathtub and separate shower and luxurious Guerlain amenities. Pool access is 24 hours. This is best hotel in Amsterdam and in the top tier of hotels in Europe!
Dear frankfV4824DD,
Thank you for taking the time to share your exceptional feedback with us.
We are truly honored by your kind words and love to hear that you had such a wonderful stay. It’s fantastic to know that you enjoyed the hotel’s ambiance, decor, and attentive service. We’re also pleased that you found the in-room dining options to be great and delicious.
Your compliments on the room, bathroom, and luxurious amenities are greatly appreciated. We’re delighted that the 24-hour pool access added to your experience. We’re proud to be considered one of the best hotels in Amsterdam and Europe, and we look forward to welcoming you back soon for another unforgettable stay.
Warmest regards,
Katharina Schlaipfer
General Manager
Waldorf Astoria Amsterdam
Stayed at the Waldorf Astoria Amsterdam during my recent trip, and I can confidently say it was one of the best hotel experiences I’ve ever had. Everything about this hotel was exceptional, from the moment I arrived to the moment I left.
Location
The location is perfect, right along the Herengracht canal in the heart of Amsterdam. It’s close to everything you’d want to explore in the city while still feeling peaceful and luxurious.
The Room
The room was beautiful, spacious, and well-appointed with every detail carefully thought out. They upgraded me upon arrival, which made the experience even more special. The bed was incredibly comfortable, and the views of the canal added a perfect touch of charm.
Service
The service was flawless—truly 10 out of 10. Every staff member went above and beyond to make my stay perfect. They were attentive, warm, and proactive, ensuring every need was met before I even had to ask.
Food and Breakfast
The food at the Waldorf was another highlight. Breakfast was exceptional, with a wide variety of delicious options, all impeccably presented and served. Dining here felt like a treat every single time.
Everything about the Waldorf Astoria Amsterdam was fantastic. From the amazing location to the outstanding service, this hotel exceeded all my expectations. It’s the perfect place to stay for anyone looking to experience Amsterdam in true luxury.
Dear Carrera-Scott,
Thank you for your thoughtful and detailed review of your recent stay at the Waldorf Astoria Amsterdam.
We are delighted to hear that your experience with us was one of the best you’ve ever had. It’s wonderful to know that our location along the Herengracht canal, in the heart of Amsterdam, provided the perfect balance of accessibility and tranquility. We’re so pleased that you enjoyed the room upgrade, the comfort of the bed, and the beautiful canal views.
Your praise for our service truly brings us joy. We love to hear that our team’s attention to detail and proactive approach made your stay so memorable. It’s also fantastic to hear that you enjoyed the breakfast, with its wide variety of delicious and beautifully presented options.
We’re so grateful for your kind words, and we can’t wait to welcome you back for another exceptional stay. We hope to be your destination of choice in the future.
Warmest regards,
Katharina Schlaipfer
General Manager
Waldorf Astoria Amsterdam
This place understands the art of hospitality. The thoughtful touches throughout our stay made it special - from the welcome amenities to the personalized recommendations from the concierge. The rooms are spacious and well-designed, with incredibly comfortable furnishings. The breakfast buffet was extensive and fresh, and the service staff remembered our preferences after just one
Dear 516wilburf,
Thank you for your generous feedback and for sharing your experience with us!
We love to hear that you felt we truly understand the art of hospitality. It brings us great joy to know that the thoughtful touches, from the welcome amenities to the personalized concierge recommendations, made your stay special. We are also pleased that you found the rooms spacious and comfortable, and that the breakfast buffet exceeded your expectations.
Your kind words about our service team remembering your preferences are deeply appreciated. We look forward to welcoming you back for another memorable stay.
Warmest regards,
Katharina Schlaipfer
General Manager
Waldorf Astoria Amsterdam
We paid €1700 per night for a room. They said we could check in early. Our flight landed and we did arrive at the hotel but they said our room was not ready. They had a sort of lounge (no real place to eat or drink post breakfast and pre dinner). At noon we check in and they said our room was not ready. Finally a few minutes after 3 pm which was the official check in time the check in desk merely opened his drawer and gave us the keys with no indication how long our room had been ready.
The guide they recommended was not very good. We did ask their sommelier to decant a specific wine for dinner for two hours prior to our reservation which he did not do. Dinner was served over fiver hours and still not complete. I will not stay here again
I can honestly say that this was the best hotel experience I have ever had in an urban setting. My spouse and I stayed here 3 nights, and everything was perfect. The service was beyond excellent - welcoming, friendly and refined, without being snobby. It was our wedding anniversary and were were provided with excellent chocolates and champagne every night upon returning to our room. Our room was fantastic; huge space, comfortable bed, with a beautiful bathroom. It was on the main floor and overlooking the canal. The location was excellent and walking (or biking!) distance to most places in the city. Breakfast was absolutely fantastic, and the servers were as pleasant as the other staff. We are Hilton diamond members, and the breakfast that was included was far superior to any that we have ever had in North America. We were shown around the hotel and explained the historical significance of each of the homes (the hotel is set in a series of connected historic mansions from the Dutch golden age). The hotel makes its own honey from an onsite apiary, and the grounds are small, but beautiful (a little oasis in the heart of Amsterdam). I can't say enough good things about this hotel. This was truly a 5-star experience from start to finish. The hotel is not cheap, and I often feel disappointed after splurging on a high-end place, but this hotel is a destination in and of itself and was well worth the price. I would absolutely stay here again - in fact, I often think of making a detour to Amsterdam just to return to this hotel!
Dear BrianK80,
Thank you for taking the time to share such a thoughtful and detailed review of your stay with us.
We love to hear that your wedding anniversary celebration with us was truly unforgettable. It means so much to us that you found our service welcoming, friendly, and refined, and that the thoughtful touches, like chocolates and champagne, helped make your experience even more special. We're delighted that you enjoyed your spacious room with the beautiful canal view and the historical charm of the hotel.
We’re also pleased to hear that you appreciated the breakfast, our knowledgeable team, and the unique elements of our property. Your kind words about the historical significance of our building and the peaceful oasis we offer in the heart of Amsterdam are greatly appreciated.
It’s wonderful to know that your stay exceeded your expectations and was worth every bit.
We’d be honored to welcome you back again in the future, and we look forward to creating more memorable experiences for you.
Warmest regards,
Katharina Schlaipfer
General Manager
Waldorf Astoria Amsterdam
