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Leon Z
Drunen, The Netherlands

Modern luxury hotel experience

5.0 of 5 bubblesReviewed 4 Jul 2020
We had our first short vacation after the corona outbreak and we really enjoyed this place. It is modern, spacey and very relaxing. We had a nice big room on the 2nd floor and we could use the stairs but also the elevators. The ground floor houses a large restaurant also used for the breakfast and there is a separate bar/restaurant area with an outside terrace. Staff is friendly and helpful. The breakfast is on order and not with a buffet but this is still good and relaxing. You can make a new choice everyday (but you can also stick to the same choice everyday). There is also front cooking of an egg dish in different varieties. Even the drinks are served at the table. The restaurant is also cosy and offers a good choice with menus and separate dishes. Prices are reasonable and we had a good meal here. Facilities include a gym room with fitness equipment. Parking is available in front of the hotel and you can also rent bikes here (normal and e-bikes). There is a walkway to the center of the inner city but that takes about 30 minutes. We liked it here and we will come again when we are visiting Zwolle one more time.
Date of stay: July 2020
Room Tip: take a room on the east side to avoid road noise
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lumen Hotel en Events, Marketing at Lumen Hotel & Events, responded to this review
Responded 9 Jul 2020
Good afternoon Mr. Leon,

Thank you very much for taking the time to write this beautiful review.
We are very happy to read that you had a great stay with us. We will give the compliments to our collegues.

We would love to welcome you again in our hotel when you are visting Zwolle!

Have a good day!

With kind regards,
Denise
Front Office - Lumen Hotel & Events
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    6 - 11 of 696 reviews
    Reviewed 5 March 2020 via mobile

    My preferred choice in Zwolle for business stay (I tried out 2 other hotels). Very nice and modern hotel, with all comfort and relax atmosphere. Also friendly personnel. Good price/quality. A bit from the center if you want also visit to the beautiful town of Zwolle.

    Date of stay: March 2020
    Trip type: Travelled on business
    1  Thank JeroenV8971
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    hotellumenzwolle, Assistent Front Office Manager at Lumen Hotel & Events, responded to this reviewResponded 5 March 2020

    Good evening,

    Thank you for your nice review! We are happy to hear that you've had a good stay with us and that we are you're preferred choice. We would like to welcome you again at Hotel Lumen!

    Kind regards,
    Lisette
    Front Office
    Lumen Hotel & Events

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 31 January 2020 via mobile

    I have been visiting this hotel for over a year and it’s an oasis is Zwolle. Friendly and helpful staff and the same bar tender ( always a good sign to see a hotel that can hold onto good staff )

    Dinner menu is particularly good for a hotel - they could steam their vegetables rather than cook in oil but overall it’s fresh, quick and hot.

    Rooms clean and spacious with nice bathroom

    Keep up the good work

    Date of stay: January 2020
    Trip type: Travelled on business
    2  Thank RoamingRussell007
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    hotellumenzwolle, Front-Office at Lumen Hotel & Events, responded to this reviewResponded 11 February 2020

    Thank you so much for this wonderfull review!

    How good to here that you choose our hotel over again.

    We will share this review with our collegues and hope to welcome you very soon again.

    With kind regards,
    Denise

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 12 January 2020 via mobile

    Looking for a place to stay in Zwolle for a couple of days we ended up in the Lumen hotel. They offered a reduced winter rate.

    The modern spacious hotel offers everything you would like: friendly staff, easy checkin, map with some suggestions for Zwolle, (bikes for rent), large rooms with high ceiling, clean, nespresso machine, .... a decent breakfast (eggs prepared as you like) and a nice restaurant.

    Trying to find a minus.. finally I found one: no sweatener in the room ...

    Date of stay: January 2020
    Trip type: Travelled with family
    2  Thank hamel2019
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    hotellumenzwolle, Front-Office at Lumen Hotel & Events, responded to this reviewResponded 13 January 2020

    good afternoon,

    Thank you for writing this positive review.

    We like to read that you had a good stay with us.
    And that you liked to hotel.

    We hope to welcome you again.

    With kind regards,

    Danielle
    Front-Office Lumen Hotel & Events

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 12 November 2019

    We took the hotel as our HQ while roaming around the Dutch countryside and it was a good choice. The hotel is surprisingly quiet having on mind its next to a busy road; its also very clean. The rest is neither here nor there. Beds are OK. Rooms come without bathroom door - so might be an issue when traveling with non-partners. Breakfast is very basic and if one miss it one would not missed a lot.

    It has a parking which is cool to.

    Also, access to hotel by car is bit weird and goes through a parking lot. Your sat nav would bring you to a parking, you need to take the card to open the ramp and then drive across the estate to reach the hotel. We got confused by the ramp and drove around to find entrance. The hotel will give you another card to get out.

    Room tip: try to get rooms on the side of the hotel not facing the road
    Date of stay: October 2019
      • Sleep Quality
      • Cleanliness
      • Service
    Thank Tibor J
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    hotellumenzwolle, Front Office at Lumen Hotel & Events, responded to this reviewResponded 13 November 2019

    Dear Tibor,

    Thank you for taking the time to write this review.

    We are sorry to hear that you found the breakfast very basic. We do offer a variaty of bread, spreads, dairy, fruits and we also offer live cooking for a either an omelet or pancake. If you want to point out what you were missing, we would like to hear that.

    We are 24/7 open and attainable by phone whenever having trouble finding us.

    Hopefully we can welcome you again in the future.

    Kind regards,
    Denise
    Lumen hotel & events

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 29 October 2019

    The staff is friendly, the hotel room is clean and spacious, they have a nice restaurant, good breakfast, parking available. Perhaps the only lesser point is that is not in the center of Zwolle, it is situated just outside the city of Zwolle. But then again it's only 2 km away.

    Date of stay: October 2019
      • Value
      • Location
      • Service
    2  Thank W713GWpetert
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    hotellumenzwolle, Front Office Lumen Hotel & Events at Lumen Hotel & Events, responded to this reviewResponded 30 October 2019

    Dear W713GWpetert,

    Thank you for your time to write this nice review.

    It's good to hear that you like our hotel and restaurant.

    We hope to welcome you again at our hotel!

    With hospitality regards,

    Michelle

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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