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2 - 7 of 688 reviews
Reviewed 4 July 2020

We had our first short vacation after the corona outbreak and we really enjoyed this place. It is modern, spacey and very relaxing. We had a nice big room on the 2nd floor and we could use the stairs but also the elevators. The ground floor houses a large restaurant also used for the breakfast and there is a separate bar/restaurant area with an outside terrace. Staff is friendly and helpful. The breakfast is on order and not with a buffet but this is still good and relaxing. You can make a new choice everyday (but you can also stick to the same choice everyday). There is also front cooking of an egg dish in different varieties. Even the drinks are served at the table. The restaurant is also cosy and offers a good choice with menus and separate dishes. Prices are reasonable and we had a good meal here. Facilities include a gym room with fitness equipment. Parking is available in front of the hotel and you can also rent bikes here (normal and e-bikes). There is a walkway to the center of the inner city but that takes about 30 minutes. We liked it here and we will come again when we are visiting Zwolle one more time.

Room tip: take a room on the east side to avoid road noise
Date of stay: July 2020
    • Location
    • Sleep Quality
    • Service
1  Thank Leon Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lumen Hotel en Events, Marketing at Lumen Hotel Zwolle, responded to this reviewResponded 9 July 2020

Good afternoon Mr. Leon,

Thank you very much for taking the time to write this beautiful review.
We are very happy to read that you had a great stay with us. We will give the compliments to our collegues.

We would love to welcome you again in our hotel when you are visting Zwolle!

Have a good day!

With kind regards,
Denise
Front Office - Lumen Hotel & Events

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2020 via mobile

My preferred choice in Zwolle for business stay (I tried out 2 other hotels). Very nice and modern hotel, with all comfort and relax atmosphere. Also friendly personnel. Good price/quality. A bit from the center if you want also visit to the beautiful town of Zwolle.

Date of stay: March 2020
Trip type: Travelled on business
1  Thank JeroenV8971
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
hotellumenzwolle, Assistent Front Office Manager at Lumen Hotel Zwolle, responded to this reviewResponded 5 March 2020

Good evening,

Thank you for your nice review! We are happy to hear that you've had a good stay with us and that we are you're preferred choice. We would like to welcome you again at Hotel Lumen!

Kind regards,
Lisette
Front Office
Lumen Hotel & Events

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2020 via mobile

I have been visiting this hotel for over a year and it’s an oasis is Zwolle. Friendly and helpful staff and the same bar tender ( always a good sign to see a hotel that can hold onto good staff )

Dinner menu is particularly good for a hotel - they could steam their vegetables rather than cook in oil but overall it’s fresh, quick and hot.

Rooms clean and spacious with nice bathroom

Keep up the good work

Date of stay: January 2020
Trip type: Travelled on business
2  Thank RoamingRussell007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
hotellumenzwolle, Front-Office at Lumen Hotel Zwolle, responded to this reviewResponded 11 February 2020

Thank you so much for this wonderfull review!

How good to here that you choose our hotel over again.

We will share this review with our collegues and hope to welcome you very soon again.

With kind regards,
Denise

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Reviewed 12 January 2020 via mobile

Looking for a place to stay in Zwolle for a couple of days we ended up in the Lumen hotel. They offered a reduced winter rate.

The modern spacious hotel offers everything you would like: friendly staff, easy checkin, map with some suggestions for Zwolle, (bikes for rent), large rooms with high ceiling, clean, nespresso machine, .... a decent breakfast (eggs prepared as you like) and a nice restaurant.

Trying to find a minus.. finally I found one: no sweatener in the room ...

Date of stay: January 2020
Trip type: Travelled with family
2  Thank hamel2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
hotellumenzwolle, Front-Office at Lumen Hotel Zwolle, responded to this reviewResponded 13 January 2020

good afternoon,

Thank you for writing this positive review.

We like to read that you had a good stay with us.
And that you liked to hotel.

We hope to welcome you again.

With kind regards,

Danielle
Front-Office Lumen Hotel & Events

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2019

We took the hotel as our HQ while roaming around the Dutch countryside and it was a good choice. The hotel is surprisingly quiet having on mind its next to a busy road; its also very clean. The rest is neither here nor there. Beds are OK. Rooms come without bathroom door - so might be an issue when traveling with non-partners. Breakfast is very basic and if one miss it one would not missed a lot.

It has a parking which is cool to.

Also, access to hotel by car is bit weird and goes through a parking lot. Your sat nav would bring you to a parking, you need to take the card to open the ramp and then drive across the estate to reach the hotel. We got confused by the ramp and drove around to find entrance. The hotel will give you another card to get out.

Room tip: try to get rooms on the side of the hotel not facing the road
Date of stay: October 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank Tibor J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
hotellumenzwolle, Front Office at Lumen Hotel Zwolle, responded to this reviewResponded 13 November 2019

Dear Tibor,

Thank you for taking the time to write this review.

We are sorry to hear that you found the breakfast very basic. We do offer a variaty of bread, spreads, dairy, fruits and we also offer live cooking for a either an omelet or pancake. If you want to point out what you were missing, we would like to hear that.

We are 24/7 open and attainable by phone whenever having trouble finding us.

Hopefully we can welcome you again in the future.

Kind regards,
Denise
Lumen hotel & events

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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