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Ortwin
Breda, The Netherlands

Nice location (for soccer fans) and very spacious hotel

4.0 of 5 bubblesReviewed 22 May 2023
Spacious and modern hotel next to the football stadium. It has a very clean outlook and offers several extras (which we didn't use). Obviously that is needed as the hotel is away from the city centre and other tourist spots.
Reception staff didn't give you the impression that you were special. They however showed us perfect directions to the bicycle parking. It was nothing special but sufficient for a hotel that is located away from the city centre and effectively tailored to car tourists and sports lovers.
Our room had a good view on the pitch though there was no match that evening. The room was also spacious and nicely decorated in purple colours. Nice bath and a separate rain shower with good shampoos. And again lots of space around the bath and wash basin, plus a separate toilet.
The bed was very soft as were the pillows. Still we had a decent sleep as the rooms and hotel are quiet.
Date of stay: May 2023
Trip type: Travelled as a couple
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lumen Hotel en Events, Marketing at Lumen Hotel & Events, responded to this review
Responded 27 May 2023
Good afternoon,
Thank you for taking the time to write us a review and share your experience with future guests. We are happy to read you had a good stay at our hotel and hope to welcome you again in the near future.
With kind regards,
Denise - Front Office, Lumen Hotel & Events
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (696)
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3 - 8 of 696 reviews
Reviewed 30 March 2022 via mobile

Honestly, too expensive for what you get. It is a good place to stay, don’t get me wrong. But for the price you pay it just is not how it should be. Rooms are ok, entrance is nice. Take note of the parking cost. They have a small gym. Nice but nothing special (good enough don’t get me wrong). Breakfast is just average, maybe little above. I missed to many things not in quantity but quality. Coffee and tea amenities are outstanding good. That helps. I don’t think I will return here.

Date of stay: March 2022
Trip type: Travelled on business
Thank MaxPeen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lumen Hotel en Events, Marketing at Lumen Hotel & Events, responded to this reviewResponded 5 April 2022

Dear MaxPeen,

Thank you for your review.

It's nice to read that our hotel is a good place to stay.
But we can't read what you miss.
If you would like to explain this further, then please let us know.

We hope to see you again at our hotel.

With hospitality regards,

Michelle Front Office Lumen Hotel & Events

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2020

Lovely hotel, helpful staff will use again when next in Zwolle. Covid regulations adhered to so we felt safe and relaxed. Breakfast in the hotel was excellent and plentiful ideally situated for shops, and sightseeing

Date of stay: September 2020
    • Location
    • Sleep Quality
    • Service
Thank Sandra S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lumen Hotel en Events, Marketing at Lumen Hotel & Events, responded to this reviewResponded 12 September 2020

Dear Sandra S,

Thank you for your positive review.

How nice to read that you had a good stay with us.

We hope to see you again at our hotel!

With hospitality regards,

Michelle Front Office Lumen Hotel & Events

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2020

We had our first short vacation after the corona outbreak and we really enjoyed this place. It is modern, spacey and very relaxing. We had a nice big room on the 2nd floor and we could use the stairs but also the elevators. The ground floor houses a large restaurant also used for the breakfast and there is a separate bar/restaurant area with an outside terrace. Staff is friendly and helpful. The breakfast is on order and not with a buffet but this is still good and relaxing. You can make a new choice everyday (but you can also stick to the same choice everyday). There is also front cooking of an egg dish in different varieties. Even the drinks are served at the table. The restaurant is also cosy and offers a good choice with menus and separate dishes. Prices are reasonable and we had a good meal here. Facilities include a gym room with fitness equipment. Parking is available in front of the hotel and you can also rent bikes here (normal and e-bikes). There is a walkway to the center of the inner city but that takes about 30 minutes. We liked it here and we will come again when we are visiting Zwolle one more time.

Room tip: take a room on the east side to avoid road noise
Date of stay: July 2020
    • Location
    • Sleep Quality
    • Service
1  Thank Leon Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lumen Hotel en Events, Marketing at Lumen Hotel & Events, responded to this reviewResponded 9 July 2020

Good afternoon Mr. Leon,

Thank you very much for taking the time to write this beautiful review.
We are very happy to read that you had a great stay with us. We will give the compliments to our collegues.

We would love to welcome you again in our hotel when you are visting Zwolle!

Have a good day!

With kind regards,
Denise
Front Office - Lumen Hotel & Events

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2020 via mobile

My preferred choice in Zwolle for business stay (I tried out 2 other hotels). Very nice and modern hotel, with all comfort and relax atmosphere. Also friendly personnel. Good price/quality. A bit from the center if you want also visit to the beautiful town of Zwolle.

Date of stay: March 2020
Trip type: Travelled on business
1  Thank JeroenV8971
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotellumenzwolle, Assistent Front Office Manager at Lumen Hotel & Events, responded to this reviewResponded 5 March 2020

Good evening,

Thank you for your nice review! We are happy to hear that you've had a good stay with us and that we are you're preferred choice. We would like to welcome you again at Hotel Lumen!

Kind regards,
Lisette
Front Office
Lumen Hotel & Events

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2020 via mobile

I have been visiting this hotel for over a year and it’s an oasis is Zwolle. Friendly and helpful staff and the same bar tender ( always a good sign to see a hotel that can hold onto good staff )

Dinner menu is particularly good for a hotel - they could steam their vegetables rather than cook in oil but overall it’s fresh, quick and hot.

Rooms clean and spacious with nice bathroom

Keep up the good work

Date of stay: January 2020
Trip type: Travelled on business
2  Thank RoamingRussell007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotellumenzwolle, Front-Office at Lumen Hotel & Events, responded to this reviewResponded 11 February 2020

Thank you so much for this wonderfull review!

How good to here that you choose our hotel over again.

We will share this review with our collegues and hope to welcome you very soon again.

With kind regards,
Denise

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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