Situated about 3km from the station and slightly away from the city centre, the hotel is of quite a high standard. Pleasant surprised by the huge room and all the facilities.
Reception happily arranged a cab for me early morning.
Really good hotel next to the stadium and sports complex.
Good day, thank you very much for your positive review. How very nice to read that everything was satisfactory during your stay. We are also delighted to hear that you were satisfied with our staff, we love hearing this from our guests. We hope to welcome you again at Lumen Hotel & Events! With kind regards, Team Lumen
Spacious and modern hotel next to the football stadium. It has a very clean outlook and offers several extras (which we didn't use). Obviously that is needed as the hotel is away from the city centre and other tourist spots.
Reception staff didn't give you the impression that you were special. They however showed us perfect directions to the bicycle parking. It was nothing special but sufficient for a hotel that is located away from the city centre and effectively tailored to car tourists and sports lovers.
Our room had a good view on the pitch though there was no match that evening. The room was also spacious and nicely decorated in purple colours. Nice bath and a separate rain shower with good shampoos. And again lots of space around the bath and wash basin, plus a separate toilet.
The bed was very soft as were the pillows. Still we had a decent sleep as the rooms and hotel are quiet.
Good afternoon,
Thank you for taking the time to write us a review and share your experience with future guests. We are happy to read you had a good stay at our hotel and hope to welcome you again in the near future.
With kind regards,
Denise - Front Office, Lumen Hotel & Events
Honestly, too expensive for what you get. It is a good place to stay, don’t get me wrong. But for the price you pay it just is not how it should be. Rooms are ok, entrance is nice. Take note of the parking cost. They have a small gym. Nice but nothing special (good enough don’t get me wrong). Breakfast is just average, maybe little above. I missed to many things not in quantity but quality. Coffee and tea amenities are outstanding good. That helps. I don’t think I will return here.
Dear MaxPeen,
Thank you for your review.
It's nice to read that our hotel is a good place to stay.
But we can't read what you miss.
If you would like to explain this further, then please let us know.
We hope to see you again at our hotel.
With hospitality regards,
Michelle Front Office Lumen Hotel & Events
Lovely hotel, helpful staff will use again when next in Zwolle. Covid regulations adhered to so we felt safe and relaxed. Breakfast in the hotel was excellent and plentiful ideally situated for shops, and sightseeing
Dear Sandra S,
Thank you for your positive review.
How nice to read that you had a good stay with us.
We hope to see you again at our hotel!
With hospitality regards,
Michelle Front Office Lumen Hotel & Events
We had our first short vacation after the corona outbreak and we really enjoyed this place. It is modern, spacey and very relaxing. We had a nice big room on the 2nd floor and we could use the stairs but also the elevators. The ground floor houses a large restaurant also used for the breakfast and there is a separate bar/restaurant area with an outside terrace. Staff is friendly and helpful. The breakfast is on order and not with a buffet but this is still good and relaxing. You can make a new choice everyday (but you can also stick to the same choice everyday). There is also front cooking of an egg dish in different varieties. Even the drinks are served at the table. The restaurant is also cosy and offers a good choice with menus and separate dishes. Prices are reasonable and we had a good meal here. Facilities include a gym room with fitness equipment. Parking is available in front of the hotel and you can also rent bikes here (normal and e-bikes). There is a walkway to the center of the inner city but that takes about 30 minutes. We liked it here and we will come again when we are visiting Zwolle one more time.
Good afternoon Mr. Leon,
Thank you very much for taking the time to write this beautiful review.
We are very happy to read that you had a great stay with us. We will give the compliments to our collegues.
We would love to welcome you again in our hotel when you are visting Zwolle!
Have a good day!
With kind regards,
Denise
Front Office - Lumen Hotel & Events
