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BWM55
Durbanville, South Africa

Extremely Comfortable with lovely welcome

4.0 of 5 bubblesReviewed 27 Jul 2024via mobile
We found this beautiful old style hotel extremely comfortable. 5 minutes walk from the
central railway station and about the same to the centre of town where one can find
shopping and a good array of restaurants.
Rooms at the hotel are large, comfortable and well equipped. Showers are large with good
toiletries and we cannot fault the cleanliness/housekeeping. Staff were very helpful. The
bar/restaurant are nice and the evenings on the outdoor patio very enjoyable.
Many thanks to all for making our stay enjoyable.
Date of stay: July 2024
Room Tip: Enjoy an evening drink or meal on the patio.
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Reviews (866)
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Traveller rating
437
334
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21
8
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Traveller rating
437
334
66
21
8
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All reviews train station nice hotel some tlc i highly recommend this hotel small refrigerator old town nice atmosphere few minutes walk friendly and helpful staff grandeur personnel diner
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2 - 7 of 866 reviews
Reviewed 25 April 2024

After many years we returned for family purposes - nothing changed and that is a compliment. A great hotel close to the center of Zwolle and the station.
The rooms are good, clean and with enough space, the breakfast with a nice assortment to make you happy.
Nice place to return :)!

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Molen61
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 April 2024 via mobile

Great and charming hotel with clean and comfortable rooms and friendly staff. Located just a 10 minute walk from the romantic and historic city center of Zwolle. Nice restaurant with an excellent breakfast buffet. The rooms and hotel decoration are a little bit outdated.

Date of stay: March 2024
Trip type: Travelled with friends
1  Thank robertlI2816QQ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 January 2024

A great hotel with the friendliest and finest staff always keeping the guest experience front of mind. Rooms are spacious and comfortable. Just a nice place with great detail to the decor. The location is central amd the area is quiet so a good night slepp is always on the cards.

Date of stay: January 2024
Trip type: Travelled on business
1  Thank Ed_Johnson_Worthing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 July 2023 via mobile

Generally speaking I enjoyed my stay at the hotel. Location is good close to rhe station and the park and the city center. Breakfast was excellent in a nice spacious dining rooms + veranda. Staff was correct and helpful at most times. Room was OK in size. Most my comments relate to the room:
1. No air conditioning, the small cooler they provide is not effective enough.
2. No drawers and shelves to put the cloths only hanging...not practical not satisfying when staying for a week duration.
3. No basic vanity kit nor conditioner in the bathroom...really not suited for a 4 stars hotel. I had to buy this stuff. Can't understand this kind of stupid negligence (I did ask in reception for conditioner and they confirmed they don't provide it....).
4. Poor TV offer of channels....not so critical but still ....
5. Room service shuts down very early in the evening so what's the point of it?

Room tip: Bring your conditioner 😆 Consider your stay on hot summer days....
Date of stay: June 2023
Trip type: Travelled with friends
1  Thank xipto
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 May 2023

This hotel was excellent. About a block from the train station, friendly and helpful staff, comfortable before, windows that open and allow fresh air in, comfortable seating in the bar area, bikes you can rent, tasty and filling breakfast. I don't give reviews often because I often do not find hotel accommodations remarkable. This place was remarkable. The only thing I would wish for is that their finger food menu in the bar was a tiny more extensive along with a couple more dessert options. Highly recommend this hotel.

Date of stay: April 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Sarah M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ilse Kelder, Guest Services / Front Office at Bilderberg Grand Hotel Wientjes, responded to this reviewResponded 7 May 2023

Dear Sarah,

Thank you very much for your very positive review following your recent stay at hotel Wientjes! I read your words of appreciation with great pleasure and am happy to read that you enjoyed the location of the hotel, the comfort of the hotel room, our facilities and the hospitality of our staff. Our staff do their utmost every day to provide you with this service and experience. Therefore, I will definitely pass on your compliments to them!

In addition, I have also read your comment regarding the expansion of our finger food menu. Thanks in part to comments like these, we are able to improve our service and facilities. Thank you very much. I will pass on your comment to the relevant departments.

Thank you again and you are very welcome for your next stay in Zwolle!

With hospitable regards,

Bilderberg Grand Hotel Wientjes
Dana Asschert
Front Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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