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Team Lykke
Esbjerg, Denmark

Fine hotel

3.0 of 5 bubblesReviewed 25 Jun 2023via mobile
One night in a family room. Nice room with fridge with free water and soda. Also coffee and tea in the room. The beds are with shared blankets. Also the sofa bed for the kids. Very good breakfast with fresh pressed orange juice. A lot of parking spaces just outside the hotel. Clean Hotel.
Date of stay: March 2023
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Owner at Mercure Hotel Zwolle, responded to this review
Responded 27 Jun 2023
Dear Lykke,
It was a pleasure to receive this great review.

We are delighted to hear that you enjoyed your stay in our family room and appreciated the complimentary water, soda, coffee, and tea provided.

It's great to know that our breakfast, including fresh pressed orange juice, met your expectations and that you found our hotel clean. Additionally, we are glad that you found our parking facilities convenient.

We have taken note of your comment regarding the shared blankets on the beds and will consider it for future improvements. Our goal is to ensure that all our guests have a comfortable and enjoyable stay.

We look forward to the pleasure of welcoming you back.
Many thanks again,

Cristina Juley-Doevendans
Hotel manager
M: cristina.juley@mercurezwolle.com
T: +31 38 421 6031
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (544)
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All reviews the sofa bed air con nice room fine hotel on foot hotel is located motorway
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3 - 8 of 544 reviews
Reviewed 11 August 2022

Have used this hotel in the past and it maintains its high standards. The staff are pleasant and efficient. Rooms are modern, clean and well maintained. The hotel is located just off the motorway, easy to find.surrounded by farm land. This means it is a long walk into the town if on foot

Date of stay: July 2022
    • Location
    • Sleep Quality
    • Service
Thank trevorpitman2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 July 2022 via mobile

Location good. Staff good. Functional. Room OK. No fridge.
But.... And this is a VERY BIG BUT - THE HOTEL TURNS OFF THE AIR CONDITIONING FROM 11 TO 8.
Why? WHY??? WHY????????
Why would you do that?
We were SO HOT......
SOOOOOOOOO HOT
What possible reason would they have for turning off the air con?

Date of stay: June 2022
Trip type: Travelled as a couple
Thank Mike S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 April 2022

Not first time. Always choose Accor hotels. This one very sufficirnt location for north NL trips.
But this time I felt some cost cuttings in staff given free in the room. First time I felt this for a 4 star Accor hotel. All the rest is quite ok.

Date of stay: April 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank emrebodur
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 August 2021

Room is clean and the main bed is comfortable; the sofa bed for my kids are mainly for children as it will be soft for adult. Since the sofa bed is extended, as a result making the room smaller. The choices of breakfast is acceptable with limited hot buffer like 5 in total. Parking fee is Eur3 per day. Location is a bit outside in the green area so it is quiet there but it is next to highway so easy access or travelling to other locations. There is one issue with the bad smell in the hall-way as the room we had in the end which we had to cross several other rooms and there are many pair of shoes laying in front of the door so we informed the staff by the reception when we went out in the morning and when we got back in the evening, the shoes and the smell were still there.

Date of stay: July 2021
    • Value
    • Location
    • Service
Thank yesleo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gaayo Kuitert, General Manager at Mercure Hotel Zwolle, responded to this reviewResponded 9 August 2021

Dear Guest,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,

Gaayo Kuitert
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2021

The room was fine, clean, etc, not spacious. The window faces an outdoor sitting area for other guests. Would recommend to ask for other room. Kettle and a few tea bags, no fridge. No desk. Breakfast was not included in the price. The hotel is located away from the city, the area surrounding the hotel itself, apart from the parking, is green, but quite soon towards Zwolle the landscape turns into an industrial estate with wide roads, American style. The limited and distant public transport available is only Monday to Friday. The hotel was pretty empty due to the virus situation I suppose.

Room tip: I would ask for a room above the ground floor.
Date of stay: June 2021
    • Location
    • Sleep Quality
    • Service
Thank MaruQueViaja
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mercure Hotel Zwolle, General Manager at Mercure Hotel Zwolle, responded to this reviewResponded 15 June 2021

Dear Guest,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,

Gaayo Kuitert
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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