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rol
Orleans, France

Classic and quiet hotel

4.0 of 5 bubblesReviewed 26 Oct 2024via mobile
Easily accessible from the motorway, this hotel is very quiet. The room is ok; the bathroom is small. The bed is very comfortable. The breakfast has a buffet with a large choice. The breakfast room is design and surrounded by fields. I don't give 5 stars because the parking is not free.
Date of stay: October 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Owner at Mercure Hotel Zwolle, responded to this review
Responded 4 weeks ago
Dear Guest, Thanks for your review about our hotel.

I am delighted to know that you had a comfortable stay and that we could help start your day off the right way with a tasty breakfast. Your comment regarding parking has been noted; we are always grateful for feedback from our guests as this assists us in highlighting areas for improvements in our services.

We are hoping to welcome you back in the future.
All the best.

Cristina Juley-Doevendans
Hotel manager
M: cristina.juley@mercurezwolle.com
T: +31 38 421 6031
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (545)
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All reviews the sofa bed air con nice room fine hotel on foot hotel is located motorway
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1 - 6 of 545 reviews
Reviewed 9 July 2024

We stayed there with our kids. We booked the Dino Expedition room and the kids lovede it. It was very cute. And very easy and convenient to get thw tickets for the dino park at reception.
If you are there to visit the dino park I would reccomend walking. It's just a Quick 20 min walk and you get to see the surrounding area.
Our kids loved the view from the hotel as you could see the cows on the field.
Breakfast was great! We all had many options to chose from. Even the kids liked the options for breakfast.
And it's very cute to look out the Window, when eating breakfast. We saw a hare and a deer!
Staff are very kind.
It's outside the city itself but that wasnt really a problem for us.

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Madde85
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Owner at Mercure Hotel Zwolle, responded to this reviewResponded 9 July 2024

Dear Madde, We would like to thank you for this review about your recent experience in our hotel.

We are delighted that you and your children had a great time in our Dino Expedition room and found the convenience of acquiring tickets for the dino park at our reception to your satisfaction. It is truly rewarding to hear that our guests enjoy the picturesque views of the countryside from our hotel, as well as the diverse breakfast options we offer. We are also pleased that the local wildlife added a special touch to your breakfast experience. Our team strives to provide a warm and welcoming service, and we are glad that this was reflected during your stay with us.

We hope to welcome you back.
Best wishes,


Cristina Juley-Doevendans
Hotel manager
M: cristina.juley@mercurezwolle.com
T: +31 38 421 6031

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2023

Great hotel, ideally located outside the city in a quiet environment. A large parking with EV charging station. The room was clean, well maintained and everything was working and in good shape. Excellent breakfast, with enough variety and choices for everyone. Very friendly personnel.

Date of stay: August 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank GuppeC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Owner at Mercure Hotel Zwolle, responded to this reviewResponded 24 August 2023

Dear Guest,
Thank you for this positive review.

Your kind words about the friendly and professional service you received from our receptionist are much appreciated and it's great to know that you found our location to be ideal for your requirements.

We are also glad to know that you enjoyed our breakfast buffet, which has something for everyone to enjoy!

We look forward to welcoming you back.
Best regards,


Cristina Juley-Doevendans
Hotel manager
M: cristina.juley@mercurezwolle.com
T: +31 38 421 6031

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2023 via mobile

One night in a family room. Nice room with fridge with free water and soda. Also coffee and tea in the room. The beds are with shared blankets. Also the sofa bed for the kids. Very good breakfast with fresh pressed orange juice. A lot of parking spaces just outside the hotel. Clean Hotel.

Date of stay: March 2023
Trip type: Travelled with family
Thank Teamlykke
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Owner at Mercure Hotel Zwolle, responded to this reviewResponded 27 June 2023

Dear Lykke,
It was a pleasure to receive this great review.

We are delighted to hear that you enjoyed your stay in our family room and appreciated the complimentary water, soda, coffee, and tea provided.

It's great to know that our breakfast, including fresh pressed orange juice, met your expectations and that you found our hotel clean. Additionally, we are glad that you found our parking facilities convenient.

We have taken note of your comment regarding the shared blankets on the beds and will consider it for future improvements. Our goal is to ensure that all our guests have a comfortable and enjoyable stay.

We look forward to the pleasure of welcoming you back.
Many thanks again,


Cristina Juley-Doevendans
Hotel manager
M: cristina.juley@mercurezwolle.com
T: +31 38 421 6031

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2022

Have used this hotel in the past and it maintains its high standards. The staff are pleasant and efficient. Rooms are modern, clean and well maintained. The hotel is located just off the motorway, easy to find.surrounded by farm land. This means it is a long walk into the town if on foot

Date of stay: July 2022
    • Location
    • Sleep Quality
    • Service
Thank trevorpitman2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 July 2022 via mobile

Location good. Staff good. Functional. Room OK. No fridge.
But.... And this is a VERY BIG BUT - THE HOTEL TURNS OFF THE AIR CONDITIONING FROM 11 TO 8.
Why? WHY??? WHY????????
Why would you do that?
We were SO HOT......
SOOOOOOOOO HOT
What possible reason would they have for turning off the air con?

Date of stay: June 2022
Trip type: Travelled as a couple
Thank Mike S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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