The staff is welcoming and friendly. The accommodations are great. We truly enjoyed our short stay. Our family all agreed we wished we would have set it up to stay more nights at the Pillows.
475
63
8
4
2
jefrosen
Port Washington, New YorkA Gem in Zwolle
Review of Pillows Grand Boutique Hotel Ter Borch
Reviewed 27 Oct 2024
This hotel was amazing. From the moment we arrived until the time we had to check out, we felt like we were part of a warm family. Every member of the team was polite and friendly and solicitous of our needs and wants. The room was large with comfortable bed and nice sheets. The room was quiet located in the new section of the hotel. The restaurant was very nice, good food and nice wine list. I would highly recommend this hotel for anyone staying in or around this area.
Date of stay: September 2024Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julia Vijftigschild, General Manager at Pillows Grand Boutique Hotel Ter Borch, responded to this review
Responded 4 weeks ago
Dear Jeffrey,
Thank you so much for your heartfelt review! We’re truly delighted to hear that our team made you feel like part of the family from check-in to check-out. Creating a warm, welcoming environment is what we strive for, and we are glad you had a good experience.
We appreciate your feedback on additional amenities and will certainly explore ways to make our tour and day trip options more visible for future guests. If you plan another visit, please don’t hesitate to reach out in advance—we’d love to help arrange any activities to enhance your stay.
Thank you again for choosing us, and we look forward to welcoming you back!
Warm regards,
Romy
Duty Trainee
Thank you so much for your heartfelt review! We’re truly delighted to hear that our team made you feel like part of the family from check-in to check-out. Creating a warm, welcoming environment is what we strive for, and we are glad you had a good experience.
We appreciate your feedback on additional amenities and will certainly explore ways to make our tour and day trip options more visible for future guests. If you plan another visit, please don’t hesitate to reach out in advance—we’d love to help arrange any activities to enhance your stay.
Thank you again for choosing us, and we look forward to welcoming you back!
Warm regards,
Romy
Duty Trainee
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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0.5 km from Pillows Grand Boutique Hotel Ter Borch
Reviews (552)
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All reviews welcome drink beautiful hotel friendly and attentive staff home away from home high quality service great attention to detail tasting menu near the train station wonderful breakfast breakfast is served fantastic stay fine dining location is excellent personal service the hotel staff few minutes walk walk in shower
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2 - 7 of 552 reviews
Dale K
Hartville, United States
3
Date of stay: September 2024
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julia Vijftigschild, General Manager at Pillows Grand Boutique Hotel Ter Borch, responded to this reviewResponded 6 October 2024
Dear Dale,
Thank you for your kind review! We are thrilled to hear that you and your family enjoyed your stay with us and that you found our staff welcoming and friendly. It’s always a pleasure to know our guests had a great experience, even if it was a short one.
We hope to have the opportunity to welcome you back for a longer stay in the future!
Warm regards,
Romy
Duty Management Trainee
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
elnamo
Madrid, Spain
2
It was our first time at the hotel and I did not miss a thing. Old-fashion service within a modern building. Excellent bed-linen, towels and amenities. Excellent, sophisticated buffet breakfast.
Date of stay: September 2024
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julia Vijftigschild, General Manager at Pillows Grand Boutique Hotel Ter Borch, responded to this reviewResponded 6 October 2024
Dear Elnamo,
Thank you for your wonderful review. We are thrilled to hear that you enjoyed our service in combination with the modern comforts of the hotel, and that the quality of our bed linen, towels, amenities, and breakfast met your expectations.
We appreciate your kind words and hope to welcome you and your family back in the future for another excellent stay.
Warm regards,
Romy
Duty Management Trainee
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kristinaringsing
1
All the little beautiful things - cosy and excellent service. Fantastic bed with the softest bedlinen
Date of stay: September 2024
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julia Vijftigschild, General Manager at Pillows Grand Boutique Hotel Ter Borch, responded to this reviewResponded 14 September 2024
Dear kristinaringsing,
Thank you so much for your lovely feedback! We are so glad you found our place cozy and enjoyed the service. It’s fantastic to hear that the bed and bedlinen made your stay even more special.
We can't wait to have you back and make your next visit just as memorable!
Kind regards,
Rachel
Duty Management Trainee
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
RauliH
Brugg, Switzerland
15531
Great location, great service, great breakfast, great rooms, quiet even if close to railway station (200 m). Only small issue is the limited number of parking slots.
Date of stay: September 2024
Review collected in partnership with this hotel
Ask RauliH about Pillows Grand Boutique Hotel Ter Borch
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julia Vijftigschild, General Manager at Pillows Grand Boutique Hotel Ter Borch, responded to this reviewResponded 10 September 2024
Dear RauliH,
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the location, service, breakfast, and the comfort of your room. It’s always rewarding to know when our guests have a quiet and relaxing stay, especially being so close to the railway station.
I understand the concern you had about parking, and I’m happy to let you know that we also have additional parking just across the street from the hotel. I hope this will make your next visit even more comfortable.
We can’t wait to welcome you back soon and make your stay just as enjoyable!
Kind regards,
Rachel
Duty Management Trainee
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
thec519
2
via mobile 
Had an amazing stay! The rooms were spotless, the staff was friendly, and the location was perfect close to the train station.
The hospitality was top-notch, the amenities were excellent, and the breakfast buffet was delicious. Will definitely visit again!
Date of stay: August 2024
Ask thec519 about Pillows Grand Boutique Hotel Ter Borch
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julia Vijftigschild, General Manager at Pillows Grand Boutique Hotel Ter Borch, responded to this reviewResponded 4 September 2024
Dear thec519,
Thank you so much for your wonderful review! We're thrilled to hear that you had such an amazing stay with us. It's great to know that you appreciated the cleanliness of the rooms, the friendliness of our staff, and the convenience of our location near the train station. We're also glad that you enjoyed our amenities and found the breakfast and the mini-buffet to be delicious.
Your kind words mean the world to us, and we can't wait to welcome you back on your next visit!
Kind regards,
Rachel
Duty Management Trainee
This response is the subjective opinion of the management representative and not of TripAdvisor LLC