This hotel was amazing. From the moment we arrived until the time we had to check out, we felt like we were part of a warm family. Every member of the team was polite and friendly and solicitous of our needs and wants. The room was large with comfortable bed and nice sheets. The room was quiet located in the new section of the hotel. The restaurant was very nice, good food and nice wine list. I would highly recommend this hotel for anyone staying in or around this area.
Dear Jeffrey,
Thank you so much for your heartfelt review! We’re truly delighted to hear that our team made you feel like part of the family from check-in to check-out. Creating a warm, welcoming environment is what we strive for, and we are glad you had a good experience.
We appreciate your feedback on additional amenities and will certainly explore ways to make our tour and day trip options more visible for future guests. If you plan another visit, please don’t hesitate to reach out in advance—we’d love to help arrange any activities to enhance your stay.
Thank you again for choosing us, and we look forward to welcoming you back!
Warm regards,
Romy
Duty Trainee
The staff is welcoming and friendly. The accommodations are great. We truly enjoyed our short stay. Our family all agreed we wished we would have set it up to stay more nights at the Pillows.
Dear Dale,
Thank you for your kind review! We are thrilled to hear that you and your family enjoyed your stay with us and that you found our staff welcoming and friendly. It’s always a pleasure to know our guests had a great experience, even if it was a short one.
We hope to have the opportunity to welcome you back for a longer stay in the future!
Warm regards,
Romy
Duty Management Trainee
It was our first time at the hotel and I did not miss a thing. Old-fashion service within a modern building. Excellent bed-linen, towels and amenities. Excellent, sophisticated buffet breakfast.
Dear Elnamo,
Thank you for your wonderful review. We are thrilled to hear that you enjoyed our service in combination with the modern comforts of the hotel, and that the quality of our bed linen, towels, amenities, and breakfast met your expectations.
We appreciate your kind words and hope to welcome you and your family back in the future for another excellent stay.
Warm regards,
Romy
Duty Management Trainee
All the little beautiful things - cosy and excellent service. Fantastic bed with the softest bedlinen
Dear kristinaringsing,
Thank you so much for your lovely feedback! We are so glad you found our place cozy and enjoyed the service. It’s fantastic to hear that the bed and bedlinen made your stay even more special.
We can't wait to have you back and make your next visit just as memorable!
Kind regards,
Rachel
Duty Management Trainee
Great location, great service, great breakfast, great rooms, quiet even if close to railway station (200 m). Only small issue is the limited number of parking slots.
Dear RauliH,
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the location, service, breakfast, and the comfort of your room. It’s always rewarding to know when our guests have a quiet and relaxing stay, especially being so close to the railway station.
I understand the concern you had about parking, and I’m happy to let you know that we also have additional parking just across the street from the hotel. I hope this will make your next visit even more comfortable.
We can’t wait to welcome you back soon and make your stay just as enjoyable!
Kind regards,
Rachel
Duty Management Trainee
