This is a lovely hotel in a bra setting alongside a wildlife lake. The reason for writing this review is to praise the reception staff.
My suitcase didn’t arrive from London, and they spent a great deal of time chasing the courier company who were meant to be bringing it from Schipol - often frustratingly on hold on the telephone. They were very kind, and did everything to help.
Best Tom,
How unpleasant to hear that you had problems with your suitcase, nice that our staff was able to help you with this problem. We hope you had a nice time in Utrecht and maybe until next time!
Kind regards,
Hotel management
Wonderful hotel. We rented bicycles so we could experience Utrecht as authentically as possible. Our family of four (children aged 6 and 9) had the best time in Utrecht which was enhanced by our choice of hotel. We rented bicycles at an excellent rate from the hotel so on our early arrival we were able to store our luggage and cycle into the city centre. Within 5 minutes we were by the canal so the location really is perfect. We were directed to the giant bicycle parking garage in the centre next to the library and were then free to wander with some specific recommendations from the hotel. Our room was huge and suited our needs perfectly. There were little touches like children’s slippers, towels wrapped into a bear shape and eco friendly children’s toiletries on the beds. The beds were very comfortable and our view was lovely. All staff we were in contact with were helpful, kind and spoke perfect English.
Best Smdtraveller,
Thank you for your wonderful review! Very nice to hear that everything was to your liking and you had a great time in Utrecht.
For us, service comes first, nice to hear that you experienced that as well. We hope to welcome you again in the future!
Kind regards,
Hotel management
We stayed as a family of 4 persons in this hotel.
The hotel outside the center but with parking, convenient for visiting the city.
It presents itself as a hotel for business, meetings and conferences. Clean. Very large room.
Best K8300Qlandreaz,
Thank you for leaving a review! Good to hear you were satisfied with the hotel room. We hope you had a pleasant stay and maybe we can welcome you again in the future!
Kind regards,
Hotel management
Beautiful hotel! On the outskirts of Utrecht. 10 minute walk to the nearest bus stop and 20 minute taxi to the train station. Breakfast was delicious and plentiful; dinner was delicious. We also enjoyed the pool. The staff were very helpful.
Amazing location on lake near town
Friendly helpful staff
Room space is good
Food is good
We recommend it highly
Good breakfast
Has parking
Nearby big park
Nearby bus stop
Staff always willing to help and make our stay pleasant
Has a/c for hot days
