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Reviews (1,079)
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All reviewserasmus universitybusiness parkcity centrebusiness tripmetro stationsofa bedexecutive roomfamily roomthe hotel is cleanhotel is locatedpublic transportan upgradetop floorconvenient locationmini barrooms are spaciousexcellent hotel
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Reviewed 2 November 2015

My family had went to stay at this hotel service is the best.The rooms were comfortable to stay specially for the family.. . they just stayed for 02 nights as they were suppose to stay at friends place after that .
Service is the best, specially breakfast was too good, my aunty liked it too much.

Stayed: December 2014
Thank 190,743,280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob v, Front Office Manager at Novotel Rotterdam Brainpark, responded to this reviewResponded 5 December 2015

Dear 190743280,

Thank you for your great review of our hotel, we are happy that you have enjoyed our services. At Novotel we like to welcome families and offer free breakfast for children, a sofa bed in all of our rooms and a dedicated play room in our lobby.

We hope to see you and your family again on your next trip to Rotterdam!
Warm regards, Bob van Rossum, Front Office Manager

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Reviewed 29 October 2015

I stayed here because I was going to a conference at Erasmus University, and its right across the street. The rooms were comfortable. The food in the restaurant is good. What really sets the hotel apart is the excellent service. Everyone especially loved Mijke the bartender; she is very friendly, knowledgeable about the area, and pours a mean vodka cocktail.

Room Tip: I think rooms are less expensive during the weekends at this property.
  • Stayed: July 2015, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Vacationer068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob v, Front Office Manager at Novotel Rotterdam Brainpark, responded to this reviewResponded 5 December 2015

Dear vacationer068,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. I have forwarded your compliments to our staff and specifically Mijke, thank you!

Kind regards, Bob van Rossum, Front Office Manager

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Reviewed 28 October 2015

Hotel located quite close (5 min walk) to subway...very good (and helpful) service, very good rooms...clean and quietful...easy to reach by car (internal car park for free)..quite high value for money..(best rooms are the one on top floors..)

Room Tip: Best rooms are the ones located top floor
  • Stayed: October 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Host29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob v, Front Office Manager at Novotel Rotterdam Brainpark, responded to this reviewResponded 5 December 2015

Dear Host29,

With great pleasure I read your review of our hotel, we are happy to hear you have had an enjoyable stay. Our hotel has 17 floors and do give nice panoramic view over Rotterdam. On the top 3 floors you can find our Executive rooms, fitted with loads of extra facilities and amenities to make a stay even more enjoyable.

Thank you again for your review and we hope to see you again soon at our hotel.

Kind regards, Bob van Rossum, Front Office Manager

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Reviewed 27 October 2015

Travelling to the Netherlands will always bring us back to Novotel Brainpark. It is our preferred hotel and always know what to expect: nice rooms especially the floors from 14 and up..Love the view.
Also staff knows what to do and always friendly..Breakfast is best of Novotel hotels we have been...looking forward to our next stay!

  • Stayed: October 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank aua95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob v, Front Office Manager at Novotel Rotterdam Brainpark, responded to this reviewResponded 5 December 2015

Dear aua95,

Great to hear from one of our regular guests, we are delighted to hear that you enjoy our services and products. I have forwarded your comments to our teams and am sure that this will encourage us to keep providing the best of service. Thank you!

See you again soon @ Novotel Rotterdam Brainpark.

Kind regards, Bob van Rossum, Front Office Manager

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Reviewed 5 October 2015

  • Stayed: October 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovotelBrainpark, Front Office Manager at Novotel Rotterdam Brainpark, responded to this reviewResponded 1 December 2015

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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