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Reviews (1,831)
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All reviewscitizen mfree moviesmood lightingcube houseshigh techoude havenrooms are smallwall to wallaffordable luxuryhuge bedrain showerliving roomold harbourgreat conceptstation blaakperfect locationmarket hall
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649 - 654 of 1,831 reviews
Reviewed 29 May 2016

This was the first experience of the Citizen M Hotel chain for my wife and I and we were really impressed. What the other reviews said were spot on. The rooms are really small and you do need to plan in advance how you are going to get out of the bed during the night should the need arise. That said the room settings and TV etc being controlled by the in-room tablet is a real plus as was the free movies. In fact I think that the whole concept works well in Rotterdam, a city which obviously prides itself on its love of modernity. The staff were also most helpful and friendly although on both check-in and check-out the automated system needed to be overridden by them in order to work. A great find though.

  • Stayed: April 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Peter11435
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citizenjuney, Manager at citizenM Rotterdam, responded to this reviewResponded 12 June 2016

Fellow Peter11435,

Thank you for sharing your first citizenM experience with us.

Happy to read that you enjoyed your our concept and your first stay. Guess what? You are now a citizen!

We are looking forward to your next visit.

Kind Regards,
citizenJuney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2016

Situated close to Blaak metro station, five minutes walk from the city center.
Friendly staff, modern hotel, rooms not big but really nice.
Good either for business and vacations, singles or couples.
Maybe not for kids.

Room Tip: Choose 3rd or 4th floors harbour view
  • Stayed: May 2016, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Gerry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citizenjuney, Manager at citizenM Rotterdam, responded to this reviewResponded 12 June 2016

Fellow Gerry B,

Thank you for your review.

Happy to read that you enjoyed your stay with us.

We hope to see you again in the near future.

Kind Regards,
citizenJuney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2016

The location is great, in front of the Markthal, although not easy to find since it is on a little quare. The rooms are clean, but very small, about two metres wide. Good if you only need to sleep & shower, too small if you want to spend any time on the room. The food options for dinner are very limited, breakfast is quite expensive for what is offered.

  • Stayed: May 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Nienke R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citizenjuney, Manager at citizenM Rotterdam, responded to this reviewResponded 12 June 2016

Fellow Nienke,

Thank you for sharing your experience with us.

I am sad to read that you did not enjoy our concept. Yes, our rooms are smartly built but it has all that a traveler of the world would need and more. Even though our rooms are only meant for sleeping. Our great lobbies provide that living area space...where you would want to go to enjoy a book and finish up on some pending emails. All this maybe while having...a nice cocktail, coffee or drink of your liking from our canteenM.

Did you know that our vitrines are available to our in house guests 24/7? Did you know that our breakfast price is based on buffet style and includes refills on coffee/tea and juices?

Overall we still hope that you were able to enjoy the wonderful city of Rotterdam.
If ever in Rotterdam in the near future please stop by for a cocktail.

Kind Regards,
citizenJuney

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Reviewed 24 May 2016

Between Christmas and New Year city hopping in a beautiful city as Rotterdam. Staying in Hotel Citizen M was a good choice, trendy, large and spacious modern hotel, people from all over the world are gathered to experience a nice stay.
Rooms are hyper and futuristic, colors are adaptable following mood, big tv-screen, good beds, nice view on the harbor..
So much good reviews, please do not hesitate to book a room at this special and joyfull place!

Stayed: December 2015
Thank Raval5688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citizenjuney, Manager at citizenM Rotterdam, responded to this reviewResponded 27 May 2016

Fellow Raval5688,

Thank you for your review.

Happy to read that you enjoyed your stay the holidays.

Looking forward to seeing again

Kind Regards,
citizenJuney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2016

The hotel is in a very convenient location, had all neccesary amenites, and the purchase breakfast was very good. We stayed for one day at the end of a cruise that end in Rotterdam. So we tooked the train from Rotterdam to Shiphol walked to the hotel and the next day we walked to take our fly back home.

  • Stayed: May 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Lilia123_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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