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“Poor service sees them lose out on 50+ diners”
Review of La Chaloupe d'or

La Chaloupe d'or
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Ranked #1,024 of 4,071 Restaurants in Brussels
Price range: US$28 - US$51
Cuisines: Belgian, French, Brew Pub
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Restaurant details
Good for: Romantic, View, Local cuisine
Dining options: After-hours, Lunch, Breakfast, Dinner, Reservations
Description: La Chaloupe d'Or is an historical brasserie-restaurant on Brussels' Grand'Place. The place to be. Since its building in 1692 for the tailor's guilt, La Chaloupe d'Or has kept alive a unique tradition of warm and cozy atmosphere. Enjoy the view on Grand'Place from our sunny terrasse or through the windows of our cosy historical rooms on 3 floors. Let us pamper you with our typical Belgian specialties. Visit our banquet rooms for your event. Prestige and tradition.
Reviewed 19 June 2018

A work colleague and I visited La Chaloupe d'or in January this year.

To begin with it was just a casual business lunch, but we were on the search for a venue in which another colleague could host a dinner.

We enquired with our helpful waiter whether La Chaloupe d'or offered event space and indeed they did. We were shown to a spacious first floor dining area which featured its own bar. This space was perfect and we looked forward to recommending it to the colleague in question.

We were given the restaurant's telephone number as well as an email address of someone at La Chaloupe d'or who would be able assist us in furthering our enquiry.

Having returned to the UK, several attempts were made to contact La Chaloupe d'or via email to progress this new business lead - at no point was a reply received.

Our event would have resulted in over 50 diners enjoying the first floor dining room of La Chaloupe d'or so in desperation to make our booking, attempts were made to phone the restaurant: Never was a telephone call answered.

After many frustrating weeks, the pursuit of La Chaloupe d'or was aborted and instead our event with over 50 diners will take place at La Brouette (also in the square) before the end of June: Tough luck La Chaloupe D'or, it's your fault you missed out.

Their mussels maybe very good, but neglecting such a hot and profitable business lead is unforgivable. Neither is it satisfactory that in such a central location that they are shut on Mondays.

La Chaloupe d'or is not recommended and I would not return.

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1  Thank ConsumerBloke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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23 - 27 of 698 reviews

Reviewed 17 June 2018

Title says it all really. Sun was shining, views were outstanding, service was a let down.
Took a lifetime for food to arrive.

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Thank tony s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2018

Went there because of rabbit on menu, Lapin a la Kriek was disappointing, bit overcooked, small. Setting in grand Square is nice,.

Thank Luke8842
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2018

My wife and I stopped here for an early lunch. There was a cold wind blowing so we decided to sit inside instead of sitting out. The service was prompt and efficient - getting our drinks and then food. Definitely would say that this is a tourist oriented restaurant but the food was good, though rather expensive, but figured that we were paying for the location. My wife had a hamburger and I had the Waterzooi. Food was fine with nice sized portions.

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Thank BuckeyeKid8059
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2018

This restaurant is centrally located. We visited for lunch and had salmon with veg, mussels with frites and belgium beer. The food was of very good quality, tasted very fresh and generous portion sizes. The service was extremely good as staff always checking to make sure everything was o.k and also were very conversational. I felt we made a very good choice on our first day in the City. We would definitely visit this restaurant again.

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Thank Jessy045
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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