We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (91)
Filter reviews
91 results
Traveller rating
20
30
27
10
4
Traveller type
Time of year
LanguageAll languages
More languages
20
30
27
10
4
Show reviews that mention
All reviewslocation is greatice machinebus stoproom safecentral locationthe room was nicereception staffwalking distancerecommend this hotelminute walksao miguelessentialsfridgefloorwifitoiletisland
Filter
Updating list...
30 - 35 of 91 reviews
Reviewed 16 November 2017

this hotel was located in the heart of ponta delgada. the staff was friendly and helpful if you had any questions. the bf was average and the hotel don't have any restaurant so they don't cook anything.. the room was nice and clean.

  • Stayed: September 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank Konstpasoder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sónia M, Assistant General Manager at Neat Hotel Avenida, responded to this reviewResponded 26 November 2017

Dear Konstpasoder,

Firstly we would like to thank you for reviewing your recente stay at our hotel.
We were very pleased to find that you appreciated our services, the friendliness of our staff and our hotel.
Our hotel doesn't have a restaurant but as you will have noticed, a walking distance there are many restaurants, from the main avenue to the Marina where you can find varied offers to suit each client.
We appreciate the information provided as it will help future guests.
We hope you have also enjoyed our Island and would consider returning, staying again at our hotel!
Best Regards,
S.Meira

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2017 via mobile

We stayed for 4 nights, it was clean well appointed, the staff was very friendly and the breakfast was a good addition.

The hotel is in a great location in the middle of old town, you can walk just about anywhere in the city and near many restaurants and stores.
we'd stay again.

Stayed: November 2017, travelled as a couple
Thank Kbradbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sónia M, Assistant General Manager at Neat Hotel Avenida, responded to this reviewResponded 8 November 2017

Dear Kbradbury,

We would like to thank the review made about your experience at our hotel.
We are pleased to hear that you appreciated the friendliness of our staff as well as our breakfast and our location.
It is comforting to know that you enjoyed the distance from a short walk to restaurants, bars, and stores.
Thank you for the information left, it will certainly help future guests.
We look forward to your next visit!
Best Regards,
S.Meira

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2017

Just got back from staying at this really nice hotel. It was very clean and well presented with helpful and very friendly staff throughout. Reception staff always greeted you with a smile and a greeting. The Room on the 5th Floor was very clean and very large and the bathroom was very large. A buffet breakfast was available which we didnt take. But the hotel is handy for Cafes and restaurant and bars and the Marina so it did not cause a problem. I would like to thank our cleaner who was pleasent and helpful throughout our stay,always had a nice smile and would wait all day to get into rooms. The hotel also gave the guest ample warning of the coming Hurricane which i thought was helpful. Once again thank you for making our stay in Ponta Delgarda a wonderful time.

Room Tip: No sea views we over looked the mountains and old town
  • Stayed: October 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Stephen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sónia M, Assistant General Manager at Neat Hotel Avenida, responded to this reviewResponded 22 October 2017

Dear Guest,
Firstly we would like to thank you for reviewing your stay at our hotel.
We were very pleased to find that the friendliness of our staff and our hotel made it a memorable experience.

It is comforting to know that you enjoyed the distance from a short walk to restaurants, bars, cafes and the Marina with the sea view.

It remains for us to thank you once again for your kind words and to await your next visit!
Best Regards,
S.Meira

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017 via mobile

Great hotel, great location, friendly, helpful staff who assisted us with all our questions. The rooms and hotel are clean and well maintained. I'd definitely recommend this hotel. Plenty of choice for breakfast, and only a minute walk to the harbour

Stayed: September 2017, travelled as a couple
1  Thank travellgp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sónia M, Assistant General Manager at Neat Hotel Avenida, responded to this reviewResponded 8 October 2017

Dear Guest,

We would like to thank the review made about your experience at our hotel.
It is very gratifying to realize that you appreciated our location, team and our services, that is what we work for every day.

We appreciate the information provided as it will help future guests.

We hope you have also enjoyed our Island and would consider returning, staying again at our hotel!

Best Regards,
S.Meira

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017 via mobile

I really enjoyed my stay at the neat hotel . It was tidy and clean and the rooms are very nice . I stayed twice , the second time in a newer room with a great bathroom. A little bit of damp by the windows (inevitable as you are in the amazing azores and the 5th floor of a building on an island...) the only reason I wouldn't give a 5/5 is because one night I came back to the hotel late and the door was closed . I had to buzz the buzzer and wait for the receptionist to open it - he was seemingly irritated that I had woken him up/ arrived so late. Meanwhile outside, a horrible man was trying to bother me ! Easy to salvage I guess they just need a sign ? I would recommend this hotel to people . Not "charming" or representation of the island but very good very clean and very nice place to stay :)

Stayed: October 2017, travelled solo
Thank Dalia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 October 2017

Dear Dalia,

We thank you for your review which makes us very pleased to realize that your stay was a good experience and our Hotel was a pleasant surprise just like our team.

Thank you for the information left, it will certainly help future guests.

We hope to welcome you back to our hotel soon!

Best Regards,
S. Meira

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews