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Hotel Marina Atlantico
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Reviews (844)
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259
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Show reviews that mention
All reviewssea viewpublic swimming poolshower curtainsister hotelexcellent locationmodern hotelwould stay here againfront desk staffbeds were very comfortablecruise shipwater frontwhale watchingrestaurants and shopsmini barour honeymoonbreakfast buffetbread
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110 - 115 of 844 reviews
Reviewed 17 October 2016

Arrived in the dark and it was like going into a cave when entering the room. A small double window halfway up the wall;then found very little room as there were three single beds fitted into a two bed appartment.The rear overlooked local housing which had at least 4 dogs which barked and howled most of the nights.No kettle in the room to make tea/coffee which you had to order from room service.
A good buffet area with a good selection of food and plenty of room and friendly staff.
A nice seperate bar area as well with comfortable seating.
What was worse was we returned after 12 days to an identical room a floor above.NO bedside light but by pulling out the beds we found where it should have been plugged in.
Had a Gala meal on the last night served by the staff with some free wine.Not the best of meals but they did try!

Room Tip: Get a room at the front.
  • Stayed: October 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank KenPBATH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria P, Guest Relations at Hotel Marina Atlantico, responded to this reviewResponded 18 October 2016

Dear Guest,
Thank you for sharing your experiences of your stay with us. We are happy that you were pleased with our team, Breakfast and bar.
Your comments are indeed valuable to us. We are concerned to hear your comment about the dogs, please rest assured that we will do it our best to resolve that issues.
A great deal of effort is a put into establishing effective action steps for constant improvement .We will hope to have another opportunity to welcome you back for a more overall enjoyable stay at our Hotels.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2016

Free parking underground and impressive lobby but things went downhill from then on. We had a smelly room with dark decoration facing the harbour. As has been mentioned before, the bathrooms are ageing, with showerhead and curtain problems. Breakfast was chaos (not helped by a coach trip departing); dirty chairs, broken glass on the floor, horrible coffee. The bar was quite expensive and empty on a Saturday night. The location was good as it was central for most things but we wished we’d have gone for the old town location we were offered. The port and marina area is quite unattractive – and the road is really busy between you and it – but they’ve built a pedestrian bridge over it. The outdoor swimming pool adds a bit of pleasantry to the scene. Wouldn’t return.

Stayed: September 2016, travelled as a couple
Thank cheekychubbychops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria P, Guest Relations at Hotel Marina Atlantico, responded to this reviewResponded 18 October 2016


Dear Guest,

Thank you very much for sharing your experience with us. We are Happy that you liked our location, that we had a free parking and impressive with our lobby.
We are sorry that your experience in our Hotel has not lived up to your expectations . Your comments are indeed important to us as they help us a great deal of effort is a put into establishing effective actions steps for constant improvement. We will hope to have another opportunity to welcome you back for a more overall enjoyable stay at our Hotels.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2016

perfect location,nice room and balcony facing to marina clean rooms wide selection in breakfast ,rooms on marina side gets noise from bars which are located on marina
national flags of hotel guest were hoisted
as a hotel guest who made reservation days ago and stayed for 6 nights ,I also wanted to see my flag in front of hotel beside others
I requested to hang it up but reservation desk didn't seem interested in my wish so
my wish was ignored

Room Tip: despite the noise I would choose a room with balcony in front
  • Stayed: October 2016, travelled solo
    • Location
    • Sleep Quality
Thank cungum2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria P, Guest Relations at Hotel Marina Atlantico, responded to this reviewResponded 18 October 2016

Dear Guest,
Thank you very much for sharing your experience with us.
We are pleased to know that you liked your stay, mentioning our location, and breakfast.
We are sorry about the flag ,but the flag that their hoisted outside of the Hotel represent the Marjory nationality guests that come here to stay at our hotel , I hope you understand.
We hope to have the opportunity of welcoming you again in the future and offering you a fully pleasant stay.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2016

Comfortable and spacious room. Beds were very comfortable.

Breakfast could be improved. There is no fresh juice and scarce fresh fruit.

Spa was average, the indoor pool had cold water.

The hotel offers free parking but it has no direct communication with the hotel, you have to get in the hotel through the main street.

The hotel is extremely well located with several restaurants and touristic facilities at walking range.

Stayed: October 2016, travelled as a couple
Review collected in partnership with this hotel
Thank anaA4762NP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria P, Guest Relations at Hotel Marina Atlantico, responded to this reviewResponded 11 October 2016


Dear Guest
Thank you for sharing your experiences of your stay with us. We are happy that you were pleased our rooms, beds and our view.
Your comments are indeed valuable to us, as they help us in our committed effort to exceed guests expectations and create value at every encounter.
A great deal of effort is a put into establishing effective action steps for constant improvement.
We look forward to the pleasure of welcoming you back to our Hotels.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2016

I recently used the spa services while visiting Ponta Delgada. They were so good I used them twice. Great service, intimate atmosphere, with a nice range of treatments. I used the services as an outside guest but could not have been made to feel more welcome. Situated in a modern, trendy hotel with easy elevator access. Would recommend.

  • Stayed: October 2016, travelled with family
    • Value
    • Service
1  Thank slybda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria P, Guest Relations at Hotel Marina Atlantico, responded to this reviewResponded 11 October 2016


Dear Guest,
Thank you for taking the time to share your experience with us with our SPA and we are delight that we had you the opportunity to be at your service. we look forward to welcoming you back at our SPA and our Hotels for enjoyable stay.


With warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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