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All reviews sea view public pool shower curtain sister hotel excellent location cruise ship beds were very comfortable modern hotel restaurants and shops whale watching water front breakfast buffet bread front desk staff bacon beautiful island small balcony
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Reviewed 5 February 2018

The location of this hotel is a highlight. Right on the ocean near shops, swimming areas, bus stops, it provided an incredible view from our balcony. The restaurant is top notch serving a wonderful eclectic buffet each morning with offerings for every palate. The staff was most amenable and the rooms clean. We would definitely visit there again.

Stayed: June 2017
1  Thank BonDon101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria P, Gestor de Relações Públicas at Hotel Marina Atlantico, responded to this reviewResponded 6 February 2018


Dear BonDon101,
Thank you for taking the time to write your review. We at Marina Atlântico strive to provide our guest with the best level of service. While we are pleased to read that you enjoyed the hotel as for the location , restaurant, staff and cleanness of our rooms. We eagerly can’t wait for your next visit at our Hotel.


Best Regards,

João Luís Cogumbreiro
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2018

We enjoyed our stay at this hotel. Our room was a good size with a good sized balcony which had a perfect view of the port and oceanfront area. The bed was very comfortable and the room was clean, however some of the furniture, in particular the furniture on the balcony, was getting a little tired looking. The included buffet was quite nice with a good selection and was held in a large bright and cheery dining room. The white fabric chairs, although stylish, looked a little worse for the wear and needed to be refurbished. As well, the carpets in the hallways of the tower were quite worn and had a fair number of stained areas. This is a nice, well located hotel and I feel that the Bensaude group should consider some refurbishing to make sure that this property remains at the 4 star level and does not slide any closer to a 3+ star level. The indoor parking entrance was quite hard to find and actually was easy to confuse with the public parking, however once you were in the hotel's underground parking area it was directly connected to the hotel and was extremely convenient.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank nearalb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria P, Gestor de Relações Públicas at Hotel Marina Atlantico, responded to this reviewResponded 6 February 2018



Dear nearalb,

We appreciate your recent stay and feedback. We are glad that you liked our location, room, ocean view, and breakfast.
Your comments are indeed valuable to us, as they help us in our committed effort to exceed guests expectations and create value at every encounter for better results.
We look forward to the pleasure of welcoming you back to our Hotel.

Best Regards,
João Luís Cogumbreiro
Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2018

The Hotel Marina Atlantico in Ponta Delgada, San Miguel Island, Portugal is now of the loveliest hotels I have visited. The staff is super friendly and helpful. the accommodations are deluxe with many rooms over looking the harbor. From the hotel, town is in walking distance with restaurants and shops near by. The promenade along the water is lovely.
The breakfast is extensive offering all breakfast choices imaginable. The breads are freshly baked, the eggs and bacon plentiful and the coffee rich and tasty. The bar offerings are varied from snacks to full dinners.You will not be disappointed with your stay at the Marina Atlantico!

Room Tip: Ask for a water view room
  • Stayed: January 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank wendywV3891SS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria P, other at Hotel Marina Atlantico, responded to this reviewResponded 2 February 2018


Dear WendywV3891SS,

Thank you for taking the time to write your review. We at the Hotel strive to provide our guest with the best level of service. While we are pleased to read that you enjoyed the hotel as for the breakfast, as the staff being friendly, location , bar and rooms. We thank you for the recommendation of our Hotel.
We hope to have you back in the future at our Hotel.

Best Regards,

João Luís Cogumbreiro
Manager

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Reviewed 31 January 2018

My sister and I had a really pleasant experience during our first visit to this island and this hotel. The price was competitive and the location was perfect: blocks from town center and a lovely view of the waterfront. Rooms are clean, modern and well maintained. The staff was outstanding in their responsiveness and helpfulness. Soraia at the front desk was untiring and polite. Concierge services by Maria were outstanding. Two blocks from a convenience store, and restaurant selections were economical and above average. We loved it!

Room Tip: Some rooms have a balcony with ocean view.
  • Stayed: January 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Maura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria P, other at Hotel Marina Atlantico, responded to this reviewResponded 1 February 2018


Dear Maura,

Thank you very much for taking the time to review your recent stay at our Hotel..

This is the type of experience we strive to create for each and every guest, and it is wonderful to know that you enjoyed every aspect of your visit specially you were happy with the service of our Staff, rooms , cleanness and resturant . We will be sure to pass on your kind words to all of our staff as We know they will be delighted to read your comments. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service.

We look forward to welcoming you back to The Hazelton Hotel in the near future.

Best Regards,

João Luís Cogumbreiro
Manager

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Reviewed 18 January 2018

We, a group of 5, stayed at Hotel Marina Atlantico for 3 nights. The hotel is centrally located on the busy Avenida. It has got supermarkets and several restaurants nearby. All whale watching, diving, snorkeling tour operators can be found right in front of the hotel. Sea view rooms provide an amazing view of the sea and the port. We had a pleasant, relaxed stay. We spent our evenings on the balcony watching boats, ships and activities outside. Breakfast was good. Staff at front desk was helpful. They helped us arrange our dinner in advance at Terra Nostra garden hotel in Furnas which belongs to the same group of hotels. Overall, the stay was good. Nothing exceptionally great. No complaints either.

Room Tip: Opt for the sea view rooms. Totally worth the extra cost.
Stayed: October 2017, travelled with family
Thank VidyaTP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria P, Guest Relations at Hotel Marina Atlantico, responded to this reviewResponded 19 January 2018

Dear VidyaTP,

Thank you for taking the time to share your brilliant experience with us! It was truly our pleasure to host you for a seamless stay, we are delighted to know that you enjoyed excellent, friendly service from our front desk, breakfast, rooms, and location . We eagerly await your next visit!

Best Regards,

João Luís Cogumbreiro
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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