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Reviews (629)
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All reviewshealth clubclean and modern hotelsol marbreadbusiness tripgrocery storehotel is locatedstayed one nightreception deskmin walkbaked beanssao roquefresh fruitturkish bathjust returned from a weekscrambled eggsfour star hotel
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12 - 17 of 630 reviews
Reviewed 14 October 2017

This is a big hotel
out of town but only a 15 minute walk but easy to do
there is also two buses that run past the hotel but found we didn't have to use them
some rooms have balconies with good views out across the town and to the sea
there is a supermarket around the corner

Room Tip: ask for balcony
  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Roland B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017

Some at the reception desk were more customer minded then others.
The room was ok. Nice view from our room to the sea and hotel surroundings.
Very good location if you are touring the island by car (near the highway)
Parking facility was a plus.
The Hotel is quite near a little mall (supermarket and cafeterias).
A few kilometers from the hotel there is a huge mall (worth a visit if someone tells you).

Room Tip: ask for a view to the sea and in the upper floors
  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank albertopO4994MN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2017

The Hotel is located right next to the only Island motorway so it's a good location to move around. It's about a 20 min walk to the center of Ponta Delgada. Rooms are nice and breakfast is great. All in all a good experience but the pool on the top floor was closed and the sauna in the basement not very hot.

  • Stayed: August 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank quattromonti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2017 via mobile

The facilities for a 4 star hotel are there: congress center, spa, gym, etc. But the maintenance and hygiene are very poor. Roaches, profuse quantities of hair on the chairs, stained towels in the congress center. Dirty, old carpets on the room and water leakage on the bathroom. There is mold in the spa pool, mold in the jacuzzi and mold in the steam sauna. The worst is definitely the spa pool. The kids were playing and splashing when several roaches starting coming out of deck around the pool. We complained in the official complaint book and it was rather disappointing to be met we zero reaction from the staff. Not even an apology from management.

Stayed: July 2017, travelled on business
2  Thank MiRa938
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2017

Loved the place. My husband and I thought the Azores were one of the most beautiful places in the world. There are not so many tourists there compared to other places. You will love it. We were able to walk to the beach and many of the restaurants and sites. We were surprised to learn that the Azores have volcanoes and natural warm waters. The Botanical Garden was gorgeous.

Room Tip: Just ask the people at the front desk. They were very nice there.
  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Ms. Margaret G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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