The hotel is in a great location for getting into the heart of the city. It was a cheaper option than those much closer to the center. It was clean but pretty basic. All the rooms on the sea side have great balconies with worth-it views. The staff was lovely and helpful, especially Monica who helped us find restaurants and bars like locals. Overall a great stay, but nothing particularly wonderful or noteworthy, but a good deal for Ponta Delgada.