We were on the 5th floor so you could see the church and the university of coimbra from the room. The room was clean and comfy. And walking from the hotel to most tourist attractions are not difficult at all. More
The hotel is near the center of Coimbra! A very good thing is that the double room was spacious and the beds were very comfortable. Food in buffet was always good! The staff is very friendly and smiley! The only serious problem was the fact that the room was not cleaned properly. We found hair inside the toilet and stains in the mirror. Hoping this was an exception and not the rule.
Dear Guest,
Greetings from Tivoli Coimbra,
Thank you for sharing your feedback with us, regarding your stay at Tivoli Coimbra.
It is a great satisfaction to note that you have enjoyed your stay, both at the level of service provided, and the quality of our breakfast, the comfort experienced in our rooms, as well as our privileged location.
We regret the inconvenience mentioned so please accept our apologies. I will find out what happened to the people responsible.
Best regards,
Nuno Pires
General Manager
The hotel is located between the intercity station and the downtown area. Taxi will take you there for around 6 euro's. Very convenient. Center is walking distance. The staff make the difference in this hotel. Very friendly people. They take their time to attend you. Rooms are spacious and currently are being upgraded. City offers few options on Sunday, so not really a weekend destination. Old town is worth strolling around. Destination for 2 days stay if you are not here for academic purposes.
Dear Guest,
Greetings from Tivoli Coimbra!
Thank you for sharing your feedback with us about your stay at Tivoli Coimbra.
It is a great satisfaction to see that you enjoyed your stay, in relation to the service provided by our staff, such as our privileged location, as well as the comfort experienced in our rooms.
It is very gratifying for the whole team to exceed our customers' expectations, that is our goal and for which our efforts are directed. I will convey your satisfaction to the whole team.
Looking forward to welcoming you on your next visit to Coimbra.
Best regards,
Nuno Pires
General Manager
Room was a decent size with a nice view over the city from the 5th floor.
Temperature controller in room was not working so room was very cold, and breakfast was very limited, with only one member of staff who would show his face from time to time.
Dear Rizwan,
Greetings from Tivoli Coimbra,
Many thanks for sharing your experience at the Tivoli Coimbra.
It is with great pleasure to note that we correspond to your expectations in terms of accommodation as it also values our privileged location. In fact, we are located a stone's throw from the historic center of Coimbra making it easy to visit all points of interest in the city.
I regret the inconvenience caused by the inefficiency in the room's air conditioning. At Tivoli Coimbra we have a maintenance team that is attentive to all situations. I assure that measures have already been taken to resolve this ocasional lapse.
I can assure you that we pay special attention to the breakfast service, in order to provide a diversity and quality of products, worthy of a hotel of our category. That is why I will share your comment with the Team responsible.
We look forward to welcoming you again on your next visit to Coimbra.
Best regards,
Nuno Pires
General Manager
We arrived early in the morning and our room was ready as requested. The staff is warm and welcoming as always. We had lunch with family in the restaurant. Food was delicious and service was great. This is our go-to hotel whenever we are in Coimbra visiting our son.
Dear Lidia,
Greetings from Tivoli Coimbra!
Thank you for taking the time to share your experience at Tivoli Coimbra.
We are delighted to hear that you had a memorable stay with us and that you enjoyed our rooms and the service of our restaurant. It will be a pleasure to pass your comments to our team.
I sincerely hope to welcome you back on your next visit to Coimbra.
Kind regards,
Nuno Pires
General Manager
Stayed for 2 nights for Queima das Fitas academic event. Location is perfect, I left the car in the hotel parking (free valet) and walked every time I needed to go somewhere. Room was very small and in need of refurbishment, with very old cushions and furniture. Bathroom was a hole. I understand the hotel must be in the middle of a renovation process and I did not get a refurbished room, but the room I got was very very bad for a 4-star hotel. Food at breakfast was very good.
Dear Mr. Tomas,
Greetings from Tivoli Coimbra!
Many thanks for sharing your experience at the Tivoli Coimbra.
We regret that your stay has not reached your expectations. The Tivoli Coimbra has already begun the process of remodeling the rooms and public areas in order to continue to improve the service and comfort of our customers.
Thanking you once again for your remarks. I look forward to welcoming you again at Tivoli Coimbra.
My best regards,
Nuno Pires
Director General
