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All reviews room was spacious and clean metro station city break recommend this hotel hop on hop visiting lisbon long weekend centre avenida euros buses
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2 - 7 of 446 reviews
Reviewed 13 November 2018

This is possibly the worst hotel we have ever stayed at. The bathroom stank. The carpet was dirty. The pillowcases were yellow. The water pipes rattled when other residents were using the bathroom. The staff were unhelpful. Beware of the taxi fare to the airport, if ordering a taxi from the hotel. You will be overcharged.

Date of stay: October 2018
Thank Maps28179977324
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dep_Reservas, dep reservas at Avenida Park Hotel, responded to this reviewResponded 10 February 2019

Dear Mr./Mrs. Maps28179977324,

we are sorry that you haven´t liked your stay but there must have been some misunderstanding since our pillowcases are not yellow but white as you can confirm by our pictures. Please note that the cleaning of the Avenida Park Hotel is done daily. Our staff is usually known for being friendly and helpful and help all guests to pick up their taxis by informing them of an approximate cost of the trip (values that are already calculated on several websites)

I wish I could have more details about your trip in order to confirm everything you indicate.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2018 via mobile

Very outdated. First room i was in was a cupboard (109)! Demanded to be moved as i had requested a terrace , had to show emails as proof.
Bog standard breakfast, same every morning. Breakfast waitress was lovely tho. Not suitable hotel / area for disabled. Drains rattled all day / night long and the room stank (501). Bath in both rooms very slippery & no grab rails in either.

Date of stay: October 2018
Trip type: Travelled solo
Thank Sian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dep_Reservas, dep_reservas at Avenida Park Hotel, responded to this reviewResponded 25 October 2018

Thank you very much for your comment, we will do everything to improve.

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Reviewed 11 October 2018 via mobile

Stayed three nights here. Smallish room, very small bathroom with door that didn’t close properly and we had to request towels as none provided. No kettle or fridge in room. Breakfast area small and crowded, basic continental breakfast. Twice the chambermaid opened our door without knocking which was alarming. I would probably look for a different hotel if staying in Lisbon again.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank kihabs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dep_Reservas, dep_reservas at Avenida Park Hotel, responded to this reviewResponded 25 October 2018


We thank you very much for your comment, we will pay attention to what you have described and we will do for improvement.

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Reviewed 8 October 2018 via mobile

Stayed here along with my wife for a short city break , the bathroom covered in mould , hair in the questionable breakfast , money taken from our room, staff incompetent, no customer service , not in the city centre , rough area , no bar or refreshment area , uncomfortable noisy bed , no shower gels or washing facilities, no iron or board , just awful, avoid at any cost - a sub standard hostel at a push , avoid avoid

Date of stay: October 2018
Trip type: Travelled as a couple
1  Thank Conor B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dep_Reservas, dep_reservas at Avenida Park Hotel, responded to this reviewResponded 25 October 2018


Thank you very much for your comment, we will take into account what you described and we will do everything to improve, thank you.

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Reviewed 3 October 2018

The room was clean but basic. We discovered that the door was not soundproof, as we heard noisy guests coming and going. The staff told us that it was due to a tour leaving early, but we have stayed in other hotels where this wasn't an issue.
We thought that the charge for breakfast was excessive, so walked 50 metres around the corner to a small restaurant where we enjoyed a good breakfast for a fraction of the hotel price.
Sadly we booked this through BA - one month later we are still waiting for a real response from them.
We wouldn't go there again.

Room tip: Stay somewhere else.
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dep_Reservas, dep_reservas at Avenida Park Hotel, responded to this reviewResponded 4 October 2018


Thank you very much for your comment, and we are sorry that you did not meet your requirements

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