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“150 year old, and it shows!”
Review of Chao Chow Palace

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Chao Chow Palace
Reviewed 7 April 2016

I am not sure how to rate it. The only good thing about this place is that it's a 5 mins walk to the Brussels North Railway Station. It is also 2 mins from the red light district. But since we stayed for only 1 night (checked in at 8 pm and checked out at 8 am in the morning), we did not have to deal with the brothels and sex shops other reviewers have talked about.

Things I did not like:

1.They charge for wifi which is just not done in this era.
2. The bathroom and toilet are separate - and you will bang into the walls if you are slightly on the heavier side.
3. The lady at the reception just does not smile. And quite robotic. Seemed limited by her knowledge of English. Or she just might be rude - I couldn't say. The man, on the other hand, was nice and helpful.
4. The shower and other bathroom fittings were really old and jittery.

Things I can live with:

1. Spacious Room
2. Proximity to Brussels Nord.
3. The price. (I paid 55 euros on a day when similar hotels were charging 220 euros)

Unless you are reaching really late in the night to Brussels Nord Station, and have to stay nearby, or need to catch a really early train, don't even bother to stay here. And definitely not worth spending more than a night, however comparative the price is.

Room Tip: Whichever room you choose, you will hear the trains pass by. Every 5 minutes.
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  • Stayed: March 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Mahuya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 16 of 196 reviews

Reviewed 20 March 2016

Avoid at any cost. The hotel is situated next to a busy railway. So rooms are extremely noisy. I couldn't have a good sleep. Single glazed windows in this old hotel does not help at all. There is a wifi service but it does not connect to my computer at all. Tried to get help from the staff at reception. They were very impolite and unhelpful. Shower is too old and water flows as if it comes from a open tap. Shower head does not stay in place either. Toilet commode is wobbly and the seat does not stay upright.

Room Tip: Avoid this hotel.
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  • Stayed: March 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank hendryka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2016

Very big rooms, nice service, polite and always available to service staff, very close to metro station, the proximity to the shopping area (rue Nueve) and to Grand Place with the sightseeing around is great. You can go anywhere on foot. Unfortunately they charge you for wifi.

  • Stayed: January 2016, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2016

The room was dirty and disgusting, dirty mattress, dirty toilet and dirty blanket. Even though we complained they did nothing about that. The breakfast was poor with a small variety of food. The neighborhood was dangerous, strange people were all around, so it's not safe especially for women to stay there. The receptionist called Lee was really kind. Last but not least we had to pay a lot of money if we wanted to use the hotel's wifi. The hotel is only 15 min away on foot, from the city center and next to the train station (Brussels Nord).

  • Stayed: December 2015, travelled with friends
    • Value
    • Cleanliness
    • Service
3  Thank Jess-athens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2015 via mobile

I read all the previous reviews about it being a rubbish hotel. It really isn't.
The bed were soft, but comfy. Cleaned everyday by a very nice lady. There was always a janitor on site.
The curtains were old but who really cares? All the mod cons were available, but wifi isn't free.
People complained about the noise of the train station but by the time it's bed time, from a long day of exploring the city, the noise isn't a bother.
The train station is useful. It's €2 for a return from North (hotel) to Central and €8.5 to the airport.
My only two issues were ladies in heels above us who got up really early, but I told the receptionist and it didn't happen again.
Secondly, the breakfast. The quality is ok and there is a variety but the milk isn't chilled, just in a jug; and there's no hot breads available (toast etc). Therefore, if you only come down about 9am the milk isn't cold enough for cereal and the bread getting a bit stale. Realistically, they just need a toaster.

The read light street, is just a few bars and strip clubs but the majority is just Belgian residence in cheap houses. Nothing to complain about.

If you're from England, you may get a shock because there is a lot of homelessness in Brussels. They all have dogs and appreciate either food for them or their animals.

Christmas markets are amazing, the buildings light up and chocolate is everywhere.

I would recommend this hotel for a budget city break.

Stayed: December 2015, travelled as a couple
Thank Jess E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chao Chow Palace

Address: Rue de Brabant 80, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Region: Belgium > Brussels > Saint-Josse-ten-Noode
Bar / Lounge Restaurant
Hotel Style:
Ranked #11 of 13 Hotels in Saint-Josse-ten-Noode
Price Range: RM 253 - RM 417 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chao Chow Palace 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Chao Chow Palace Brussels/Saint-Josse-Ten-Noode

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