Thank you for your review. We always try our utmost best to make sure our guests are looked after during their stay and we will look at all the areas you have raised in regards to this. Firstly we are a low budget self-catering guest house, we do not offer a massage service, this is something we used to do but I believe you were informed that we no longer provide this service. Also as mentioned we do offer weekly housekeeping every three days, we have taken on new staff in this area to further add to this service . Our cafe is undergoing constant updating everyday as this is a fairly new service which we have recently launched. Before your arrival we did conduct a thorough checking list , we check all our utensils and appliances before clients arrival to ensure everything was in working order so we are a bit baffled as to why during your stay there were these issues having said this we have conducted repairs and updated the areas you highlighted in particular. There were clients before you who were very happy in this accommodation, with no problems and we did not have these issues. Upon their departure we carried out the checking list and everything was in perfect working order.
Thank you for taking the time to fill out your review, much appreciated.
All the best.

Dear David
Thank you for your lovely review. You and your group were wonderful guests to have and your most welcomed back any time. We are glad that you had a great time and enjoyed the Takamaka Rum. Hope you and family have a great x-mas and best wishes for the coming new year. All the best.
Julien & the family
Juianasvillas Team

Dear David
Thank you for your lovely review, the site has been updated and I'm just getting round to going through all the reviews. I'm very pleased to hear that you really enjoyed Turtlebay, it is a very beautiful and calming beach and it's so nice that you're revisiting again. We look forward to welcoming you and your guests again.
Take care
From Julien and the family.
x