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Reviewed 1 April 2018

I would strongly recommend this hotel as a great place to get away and relax. The staff are extremely friendly, the location is idyllic and the facilities are great.

If I had to 'nit pick' there are 2 small areas they could improve on. Firstly in the afternoon there never seem to be any staff to help find a sunbed by the pool. All the beds have towels on them but over 50% seem unused and the people may be gone, you just can't tell. We went down there one afternoon, no-one there, only one towel available, someone from the bar wandered over and gave us another towel, but then we couldn't find anywhere to sit, so had to leave. Given the level of service elsewhere, this area (which was fine in the morning) it did let things down a bit.

The other thing is the Pangaea restaurant, has no idea what a toasted Panini is and what they served us was horrible and we left it. To be fair the waitress offered to make another, but this was much more a case of something being offered without really knowing what it was. Food elsewhere in the resort was excellent.

The street food lunches are to be strongly recommended as is dinner on the beach which was magical. If we are in Koh Samui again, we would seriously consider going back.

Finally the location is great, just enough other bars and restaurants around to give some variety, but quiet enough that we could relax.

  • Stayed: March 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank 743barryw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SALA_Samui_GM, General Manager at SALA Samui Choengmon Beach Resort, responded to this reviewResponded 17 April 2018

Dear "743barryw",

Thank you for your feedback following your stay, we are happy that overall you had a relaxing get-away and found the service excellent and location idyllic. We will take on board your suggested improvements to the pool service and cuisine. We all look forward to welcoming you back for another relaxing stay.

Kind Regards,

Dick Simarro
General Manager
SALA Samui Choengmon Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018 via mobile

Our first visit and Ko Samui and we chose this hotel, based on reviews on Trip Advisor. The hotel is only 10 minutes from the airport, so very convenient. The hotel is mainly open aired and has a lovely vibe on arrival. We had booked a Pool Villa, which was in a private courtyard consisted of a large undercover day bed, two sunloungers, and a decent sized pool. The bedroom was large,bright and airy,built in a Thai style, with a sofa and a large comfy bed. You pre order your pillow of choice. It has ample storage, large tv and mini bar. The bathrooms are fantastic ,was open sided by still private due to the wall surrounding the villa. You can pull down roller blinds if privacy is an issue. The bathroom comes with a large bath and separate shower.
A short stroll takes you down to the beach, which has the restaurant, one lap pool and a family pool. The area was well maintained. The hotel has a private beach with various styles of sun beds. The breakfast in the restaurant was extensive, very good quality and with a high level of service. Evening meals were served here as well, the quality and standard of cuisine was 1st class, more expensive than local cuisine but well worth it.
We wanted a relaxing a holiday and the SALA Samui certainly provided this, we will be back.

Stayed: March 2018, travelled as a couple
Thank Honestman1910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SALA_Samui_GM, General Manager at SALA Samui Choengmon Beach Resort, responded to this reviewResponded 18 April 2018

Dear "Honestman1910",

Thank you for your nice descriptive review, it was a pleasure having you stay with us. We were happy to provide what you were looking for, and that was a relaxing holiday in a fantastic place with 1st class cuisine, so we look forward to welcoming you back for another relaxing and rewarding stay.

Kind Regards,

Dick Simarro
General Manager
SALA Samui Choengmon Beach

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Reviewed 31 March 2018

I travel to Hong Kong regularly and I finally squeezed in a little holiday on the way (via Singapore) having promised myself that I would for a long time.

I was hoping that Sala Samui would be the 10/10 experience that meant that I wouldn't have to consider anywhere else - should I visit Koh Samui again, we rented a Sala Pool Villa, but on arrival I felt that the decorations etc were just a little worn/dated.

3 days later and I couldn't have changed my feelings more, my wife and I fell in love with Sala Samui, the small villa pool which I thought was a bit of a gimmick (you can't properly swim in it) is now an essential for future holidays - it was awesome in that climate.

Beach was lovely - food pretty good. if you've been to Koh Samui before you will know that unfortunately it isn't an unspoiled scarcely populated paradise, it is a poor place and your experience is going to be all about your resort - Sala Samui is a very nice resort. Will return....

Stayed: March 2018
3  Thank sparkeroffice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SALA_Samui_GM, General Manager at SALA Samui Choengmon Beach Resort, responded to this reviewResponded 18 April 2018

Dear "sparkeroffice",

Thank you for very much for choosing SALA Samui and your honest feedback. We are delighted that you fell in love with our resort after having settled in after a few days and concur that first impressions aren't always what they seem. We do hope you will visit us again when you're passing this way.

Kind Regards,

Dick Simarro
General Manager
SALA Samui Choengmon Beach

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Reviewed 29 March 2018

We visited Sala Samui for a 2 week chillout break in March. Having been recommended the hotel by friends who had been previously. As soon as we arrived we received a very warm welcome and were genuinely amazed with our pool Villa. The staff were extremely friendly and accommodating throughout our stay. The standard of the room, pool and and beach is absolutely gorgeous. Loved the adult only lap pool for swimming. It is the little touches and attention to detail that really make this place stand out. The property is impeccably maintained. Everything is very tasteful and beautifully presented.

I have stayed in many 5 star hotels around the world and this one really is special in terms of the decoration, and sheer luxuriousness of the place.

Heavenly spa facilities and we even did the complimentary yoga run by the hotel.

The hotel put on a great thai evening with buffet, dancers and fire show which was really fun.

The food in the restaurant was excellent and we enjoyed a cooking class run by the hotel.

The only thing that was slightly annoying as we were there for 2 weeks was the same song playing in the restaurant day and night!!

If you are looking for a luxury chill out and relaxation this is the place for you!!

We were sad to leave and would definitely return!

  • Stayed: March 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Rachel O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SALA_Samui_GM, General Manager at SALA Samui Choengmon Beach Resort, responded to this reviewResponded 18 April 2018

Dear "Rachel O",

Thank you for your very positive review, we are delighted that you found paradise here at SALA Samui! Our accommodating,friendly staff do help to maintain the property to the highest standards to offer all of our guests a place to chill out and relax in luxury. As you say, you will definitely return, so we look forward to seeing you again in the near future.

Kind Regards,

Dick Simarro
General Manager
SALA Samui Choengmon Beach

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Reviewed 29 March 2018

After three years we decided to return to the Sala Samui and we did not regret it! We enjoyed the great room, fantastic food and wonderful service. We were very happy to find out that Amanda is still working at the hotel. As last time, she assisted us with making dinner reservations and transfer arrangements. She is so friendly and service-oriented.
Just one minor remark. It is not very clear that the "black pool" is adults only resulting in kids swimming and jumping in the pool. The pool boys are responsible to keep an eye on this and refer children to the "blue pool", but on several occasions they did not notice or were a bit hesistant in approaching the parents/children.
Apart from this, we again had a wonderful stay at the Sala Samui and would go back in a heartbeat.

Room Tip: Deluxe rooms located on first floor with a view of the area. Villas are very private and surrounded by walls, so no view.
  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Petas369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SALA_Samui_GM, General Manager at SALA Samui Choengmon Beach Resort, responded to this reviewResponded 25 April 2018

Dear "Petas369",

It was lovely to welcome you back after three years and yes, Amanda is still providing her unique, friendly and service-oriented assistance. We also appreciate that you still found our resort the same as you left it with 'fantastic food and wonderful service'. Of course, we will have to have a word with the pool boys and make sure they keep an eye on the children. Thank you and we would love to welcome you back again in soon.

Kind Regards,

Dick Simarro
General Manager
SALA Samui Choengmon Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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