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Michael L
Vienna, Austria

Stay away from the private pool villas.

2.0 of 5 bubblesReviewed 23 Sept 2018
The private pool villas do not look like on the fancy pictures in the internet, although they have a "private" pool they all face a dirty pond, which actually doesn't want you to make use of the private pool (see attached pictures). Garden area is also maintained poorly. We had to change room as most of the private pool villas face a pub/club with loud music until 0200 in the morning. Garden is also maintained very poorly. Wifi doesn't work properly, staff not interested in fixing it.

Locations is good, rooms are clean, breakfast is OK, free coffee pads machines on the rooms are nice, pool is ok as well.
Date of stay: September 2018
Trip type: Travelled as a couple
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesService
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Reviews (452)
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30 - 35 of 452 reviews
Reviewed 21 September 2018

We stayed for one night on our way en route from Koh Tao back to Bangkok. A big resort with many rooms. Rooms were pretty clean and well-appointed. One downside is that the hotel does not have beachfront land so if you go to the beach you are kind of left scrambling/have to buy things if you want seats. Area seems nice enough - small little street with restaurants and shops. 7-11 within easy walking distance. Reasonably priced given that Koh Samui can get real expensive real fast.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Mandy C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 September 2018 via mobile

You Decide if you want to stay here

Old hotel and tired
Nice staff but poorly trained
GREAT LOCATION NEAR THE BEACH

Not sure what the bench mark for a good hotel is for people to give this place EXCELLENT reviews, but it’s basically a 2 star hotel.

Photos attached.

Date of stay: September 2018
Trip type: Travelled as a couple
3  Thank marco c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 August 2018

Lovely resort - excellent facilities, provides you with everything you need for a great stay in Samui (e.g. drivers to town centre etc). Very easy walk to the beach.
The staff are all superb - eager and willing to help with anything and so polite. We must make special mention of Ying in the restaurant - she was absolutely fantastic. She took great care of us and is so friendly and helpful - she is a valuable asset to the Baywater Resort.Thank you Ying and all the staff at Baywater Resort!

Date of stay: August 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Adventure667093
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 August 2018 via mobile

Me and my partner have just arrived back home after a 10 day stay at Baywater, the resort is great and is very close to Choeng Mon beach and some local bars for a quiet drink.

The staff here are superb and we both felt extremely welcomed and valued. The staff would offer to book us Taxi’s to the nearby Central Festival and even offered a cheaper shuttle run every day which was very convenient and affordable.

Our room was great with a huge bed and a spacious balcony there was not much to complain about, besides the air conditioning turning off at least 5 times during the stay. (the engineer would always fix this very quickly but it did become a big Inconvenience especially in 30degree heat)

The breakfast was basic but was enough to give you a good foundation for the day, but if you’re looking for a lively location I would suggest more central in Chaweng as it felt slightly isolated, Baywater would be ideal for a family & for kids.

Overall we had a fantastic 10 day trip and found the staff to be a big part of this, in particular “Pik” was great and would always greet us when coming back from a night out dining.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank Device D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 August 2018

We are just back from Bay Water Resort where we had a great time with oiur 2 daughters in 2 connecting deluxe pool rooms and our grown-ups in another one.

Very nice hotel, good location 2 minutes walk from Choeng Mon beach. A very safe beach for families with young kids (no curent, no waves) ; good restaurants (many restaurants on the main street too).
We liked very much the design of the hotel, the pool area, the comfy big sunbeds (a few more as well as umbrellas would be great).

Rooms are quite big with good beddings, we enjoyed the private pool.
Minor issues was water shortage (the pump broke) and the need to let brown water running sometimes to get it clear. Also our teenagers had some bad smells in their room (probably an issue with the drains.

Breakfast is ok and their homemade jams are delicious.

A big applause for the amazing staff (Arn at the reception and all the others) for their excellent attitude, efficiency, smile ...always willing to help. You made our stay special !

Date of stay: August 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
3  Thank xtof2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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