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Reviewed 12 June 2017 via mobile

We chose Mistral Mare hotel as it was in a good location and we were looking for a nice, quiet hotel that was all inclusive. We had previously read reviews that the hotel was "For Russians" but as we are a quiet couple we were not too bothered about other guests so continued to book the holiday.
When we arrived we were welcomed by a lady at reception, at about 1am she took us into the restaurant with no lights on, brought us two plates of food with cling film on and told us to eat. We thought maybe it was just the night time and it would get better in the morning.
Breakfast was a very basic buffet from 8am -10pm, although the cake was good.
Lunch is from 1pm-2:30 which restricts what you can do during the day if you don't wish to spend money eating out, we found lunch mostly made up of leftovers from breakfast.
Snacks are between 11-12:30 and 3-4 which are sandwiches and hotdogs. The first time we asked for snacks they said they didn't understand although we were also pointing at the menu. The second time it was 12o'clock and they said that snacks had shut to come back at 4, although when we did they said dinner was opening at 7 so to wait until then as they were not serving snacks, making us question if they really served them at all.
Dinner was between 7pm-9pm, the Russian guests normally got there early and we found they took plates and plates of food, so there was nothing left even after only a few minutes, we had to search for someone to ask for more and that's if they understood us. Food was very hit and miss, one night was snails the next was rabbit.. so we found ourselves going out for food even though we were paying for all inclusive.
The other guests were all Russian something we didn't think would bother us, however the food, signs and everything were catered for them. We were constantly stared at and they were very rude even when we had smiled ect.
The hotel advertises an A La Carte restaurant, however this doesn't exist, only a buffet. It also advertises a sauna and hot tub both of which are €40 per person. The gym has a treadmill, and about 4 other broken machines which is built underneath the hotel into the rock. The hotel isn't suitable for people with mobility difficulties at all or children as there is no entertainment. We paid for all inclusive from Monday-Monday but on the morning of our flight we had to be out of the room at 12pm by the cleaner saying "bye bye" several times. even though our flight wasn't until 10:35pm, we were told all inclusive finished at 12pm and given a complementary lunch voucher and 1 free drink which is weird considering we paid for it!! We missed lunch due to packing and got told that was it there's nothing else. We had to pay €2 to put our baggage in a safe place also. The wifi costs a huge amount. We asked for a double bed and got two singles together. The hotel is clean, the pool was nice with good views, the beach was beautiful and the view from the balcony was incredible but we did pay more for it.
Overall the staff were very rude and unhelpful and didn't understand English, the food was hit and miss and the whole experience was dreadful.. would not want anyone to experience what we did there are plenty of better hotels around especially for the price.

Stayed: June 2017, travelled as a couple
3  Thank Amelia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 days ago via mobile
Google Translation

Stayed: July 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
Google Translation

  • Stayed: May 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile
Google Translation

Stayed: June 2018, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago
Google Translation

Room Tip: Вид на море!!!!!!!!!
  • Stayed: June 2018, travelled with friends
    • Location
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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