When we arrived, we registered very quickly and had a porter to take our cases to our room. We were on the 9th floor with amazing sea views. The hotel was definitely four stars but agree with previous comments about the rooms needing to be updated to be in line with the rest of the hotel. The pool was sea water so didn't go into it much but always able to get a sun bed and umbrella. The staff and service at the pool snack bar was second to none, the drinks and food were excellent. Maria and Koula were lovely and made it a truly great holiday, nothing was too much trouble. The entertainment was actually better than expected and Daniel was great but would benefit from looking a little happier. The hotel was always clean and tidy. Every staff member was amazing and great at thief job and very friendly and approachable. Linen changed every day, Inc towels if needed. Pool towels provided. Safe, air con and fridge free of charge. Not geared up for children really. Food a little disappointing for all inclusive but just about found something. BBQ twice a week was on the other hand fantastic. Ice cream free for most of the day. Amazing location just 5 mins from the main centre. Thompson rep on site, lovely lady, very helpful and friendly.
- Official Description (provided by the hotel):
- Situated on the coastal line of Mirabello bay, Hermes hotel gives you the opportunity to tastethe unique Mediterranean Sea and is only one step away from the heart of the lively city ofAgios Nikolaos. Hermes is the perfect starting point for those wishing to explore the wondersof Crete simultaneously offering an experienced service and numerous facilities for yourcomfort ... more less
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- Also Known As:
- Iberostar Hermes Hotel Agios Nikolaos
- Hermes Hotel Agios Nikolaos, Crete
- Hermes Hotel Crete
- Hermes Agios Nikolaos