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“Fantastic place - great food - super friendly and amiable staff”
Review of Castelo

Castelo
Ranked #19 of 377 Restaurants in Rethymnon
Certificate of Excellence
Price range: US$6 - US$37
Cuisines: Greek, Mediterranean
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 3 weeks ago

We loved it - had the best food in Crete and all the staff are wonderful. So much so we went back 4 times in a week. Everything about the place is excellent: the ambiance, the decor, the staff, the food and incredible value for money. Cannot recommend it highly enough.

    • Value
    • Service
    • Food
Thank Swan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 826 reviews

Reviewed 10 November 2017 via mobile

Castelo has a great location in the old city of Rethymno, and was only 30 seconds from where we were staying, so we found it very convenient.
The restaurant is set across three floors in a beautiful private garden with plants growing up the walls, it was really awe-inspiring and felt like a very unique environment. The staff told us that usually the roof was open but unfortunately on the evening we were there they were expecting rain. We sat on the top level, and I have no idea how the staff manage to get up and down so many narrow flights of steps without dropping anything!
The food was very good, and there's lots to choose from. As a vegetarian it was great that I struggled to choose from several options. Everything was also very well presented and portion size was just right for me, smaller than the huge portions you often find in Greece.
Several members of staff served us, but every one of them was friendly, polite, attentive, and made us feel really welcome. The standards of customer service were excellent from everyone.
We were expecting raki and grapes at the end we were pleasantly surprised when they brought us raki and two small chocolate puddings, which were also very rich and tasted wonderful. We had a lovely evening at Castelo and I would love to go again and try something else from their menu.

Thank tamsintinkeroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2017 via mobile

We ate here on Sunday, 8 October. We reserved a table for 8 o’clock, on the middle balcony floor. This area was full when we arrived so if you want to dine on this floor we recommend booking. The waiters were attentive, amusing and knowledgeable about both the food and the wine. We were given bread and dips on arrival and had cheese croquet and cheese flogeres (cheese, olives, oregano in a rice sheet tube) with tomato jam which was an excellent accompaniment. Mains were orso pasta with chicken in a delicious sauce and mousaka which was a very large portion served Greek style, warm rather than piping hot, also delicious. The waiter recommended a wine which was delightful and far from the most expensive on the wine list. Dinner finished with complimentary panacotta with strawberry sauce. Highly recommended and we would not hesitate to eat here again.

Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2017

This has a large outdoor seating area that wraps around the building. The tables are arranged well-spaced apart from each other. It was the most private table we had in town. Inside is cute as well. One of the prettier side street. Light breeze, naturally shaded. Sweet, romantic ambiance. Service was very good and attentive. We just had a small bite...greek salad, bread and wine. It was a nice take.

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Thank Cara1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2017

When we asked for a carafe of tap water and were told that you cannot drink the tap water in Rethymno, we should have left immediately. We are not tourists and we drink Rethymno tap water quite happily. However, we accepted a bottle of Samaria water. We ordered moussaka and a Greek salad; surely this was a safe option? Well, no it was not. The smallest salad we have ever seen arrived. Some time passed and one of the very rude waiters asked if we were going to eat our salad so they could serve the moussaka!!! I asked him if he did not know that the salad goes with the moussaka, and he replied that people usually eat the salad first. After a time the moussaka arrived. Let me take you on a journey through it - at the bottom were a few slivers of potato, followed by even thinner slivers of aubergine, followed by a rather strangely textured and very thin meat layer, topped off with many many centimetres of béchamel sauce. The main constituent of the moussaka was béchamel sauce. A bottle of very overpriced retsina - 15e - just added to the insulting nature of this experience. The waiting staff were just lolling around, only waiting for their ability to collect the money. When the waiter asked if all was OK, I said that I would like him to mention my thoughts on the moussaka to the chef. He replied that there was always that amount of béchamel sauce on a moussaka, and was most insolent to me. I have nothing good to say about this so-called restaurant and would advise anyone wanting an authentic Greek meal to eat elsewhere.

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Thank ecstaticwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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