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“Thrills with customer satisfaction at the core”
Review of Rotorua Rafting

Rotorua Rafting
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US$59.26*
and up
Kaituna River White Water Rafting
Certificate of Excellence
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Attraction details
Owner description: Rotorua Rafting is a whitewater rafting company that rafts the highest commercially rafted waterfall in the world, found in beautiful Rotorua, New Zealand on the incredible Kaituna River!
Reviewed 27 July 2017

Sam and his team were very engaging and entertaining. We could tell they love what they do and they were eager to share that with us...making us the focus of their attention.
The experience was effortless and the customer service was natural and genuine. Cannot be faulted to the point that a great retail business like this deserves a plug
Greg from AUS

Thank cleijne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotorua R, Guest Relations Manager at Rotorua Rafting, responded to this reviewResponded 2 weeks ago

Thanks Greg for your wicked review, we are stoked you had such a great time rafting with us!

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15 - 19 of 489 reviews

Reviewed 23 July 2017

This is second review I have written as first review I mucked up the stars. My son and I did the rafting with 2 other family members, we felt safe n secure our guides were excellent, experienced and friendly, nothing was too much trouble, also they had a great sense of humour and had anyone who was nervous laughing and relaxed in no time. Would do again in a heartbeat exhilarating, fun, at 56 was great to do and feel like an adventurer.

Thank Debbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotorua R, Guest Relations Manager at Rotorua Rafting, responded to this reviewResponded 2 weeks ago

Hehehe! Thank you for coming out and having a wicked time rafting with us!

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Reviewed 18 July 2017

Fantastic service from booking through rafting. Amy was our fantastic guide and made sure she looked after my 4 children and I.The photos were fantastic! Overall a great experience, all staff were very professional and happy in their jobs.

Thank ros2305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotorua R, Guest Relations Manager at Rotorua Rafting, responded to this reviewResponded 2 weeks ago

Thanks so much for coming out and rafting with us. We will pass your review onto Amy too, she will be stoked! Thanks again.

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Reviewed 13 July 2017

Awesome white water rafting with knowledgeable and friendly instructors. nine of us did this experience and all fully enjoyed it.

Thank Nigel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotorua R, Guest Relations Manager at Rotorua Rafting, responded to this reviewResponded 2 weeks ago

Thank you for your awesome 5 star review!

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Reviewed 11 July 2017

We were picked up a our ship in the port of Tauranga, New Zealand right on time for a relatively short ride (half hour each way) through the scenic country side and even passed a couple of volcanic hot spots. When we arrived the team was great and very friendly. Got us suited up and down to the rafts on the Kaituna River in short order. After a through instruction we set off down the river for our class five ride. The drops in the river were amazing and riding in front it felt like I spent a lot of time in or under the water but never out of the raft! When the water got calm we goofed around a little and even put ashore to do a small cliff jump. The final instruction for the last big drop, 23' straight down, included what to do if the raft capsized. The drop was one of the most thrilling moments in my life (and I used to race off-road). We went over the edge and submerged completely under water and then quickly popped up again in the churning water - right side up! They manage to get pictures of the raft along the way and at the big drop that I will cherish forever. It only took about a hour to go down the river but I was definitely ready to get out. Can't say enough positive things about the crew. This was a great value in my opinion, especially when the exchange rates are factored in. Highly recommended for adventurous souls! just google Rotorua Rafting and let the fun begin.

Thank dhubbard26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotorua R, Guest Relations Manager at Rotorua Rafting, responded to this reviewResponded 2 weeks ago

Thank you for your 5 star review!! We are stoked that you had such a great time rafting with us :)

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