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“Thrills with customer satisfaction at the core”
Review of Rotorua Rafting

Rotorua Rafting
Certificate of Excellence
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Attraction details
Recommended length of visit: 2-3 hours
Owner description: Rotorua Rafting is a whitewater rafting company that rafts the highest commercially rafted waterfall in the world, found in beautiful Rotorua, New Zealand on the incredible Kaituna River!
Reviewed 27 July 2017

Sam and his team were very engaging and entertaining. We could tell they love what they do and they were eager to share that with us...making us the focus of their attention.
The experience was effortless and the customer service was natural and genuine. Cannot be faulted to the point that a great retail business like this deserves a plug
Greg from AUS

Thank cleijne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotorua R, Guest Relations Manager at Rotorua Rafting, responded to this reviewResponded 3 November 2017

Thanks Greg for your wicked review, we are stoked you had such a great time rafting with us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (569)
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"these guys"
in 22 reviews
"great fun"
in 25 reviews
"dear life"
in 3 reviews
"awesome experience"
in 14 reviews
"other companies"
in 3 reviews
"big waterfall"
in 3 reviews
"new zealand"
in 18 reviews
"highlight of our trip"
in 7 reviews
"some great photos"
in 3 reviews
"fantastic guide"
in 3 reviews
"great company"
in 3 reviews
"comfort zone"
in 3 reviews
"an adventure"
in 3 reviews
"adrenaline rush"
in 3 reviews
"a lot of fun"
in 7 reviews
"rapids"
in 41 reviews
"cam"
in 20 reviews
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92 - 96 of 569 reviews

Reviewed 23 July 2017

This is second review I have written as first review I mucked up the stars. My son and I did the rafting with 2 other family members, we felt safe n secure our guides were excellent, experienced and friendly, nothing was too much trouble, also they had a great sense of humour and had anyone who was nervous laughing and relaxed in no time. Would do again in a heartbeat exhilarating, fun, at 56 was great to do and feel like an adventurer.

Thank Debbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotorua R, Guest Relations Manager at Rotorua Rafting, responded to this reviewResponded 3 November 2017

Hehehe! Thank you for coming out and having a wicked time rafting with us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2017

Fantastic service from booking through rafting. Amy was our fantastic guide and made sure she looked after my 4 children and I.The photos were fantastic! Overall a great experience, all staff were very professional and happy in their jobs.

Thank ros2305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotorua R, Guest Relations Manager at Rotorua Rafting, responded to this reviewResponded 3 November 2017

Thanks so much for coming out and rafting with us. We will pass your review onto Amy too, she will be stoked! Thanks again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2017

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 11 July 2017

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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