The hotel is very unfriendly to disabled travellers. None of the disabled rooms have a sea view. The lifts are VERY slow to arrive and there are no seats for elderly to sit and wait (sometimes up to five minutes). In the mornings the cleaning personnel leave the doors of the lifts lammed open for their own convenience so that the lifts take even longer to arrive. At the moment (July 2016) the walk from the Silja Terminal is very long and the pile drivers are shaking the earth, and the hotel. We had asked for a disabled room but the room we got had a normal bath with no grab rails. We dialled 09, the number given for reception, but it rang out 3 times. We took the very slow lift back to reception and were given a new room, by unsmiling, bored-looking staff, with a window overlooking an internal courtyard. There was no openable window, no air conditioning and it was hot and sticky. The disabled toilet had all the facilities except space. it was very cramped. The wifi was occasionally fast but mostly very slow.
On a more positive note, the breakfast was good, the 76 bus from outside the door very handy and the supermarket next door big and well-stocked.
I stayed for 2 nights. Price is not bad for Swedish standards, for Polish guy a bit expensive compared to service provided. Room was clean and comfortable. Not bad view for the bay. Breakfast overall was good... Unfortunately on a second day I got old bread with mold!! Staff took it away when I highlighted a problem, but not even "sorry"... So... Thank you for starting my day like this. I hope it was just an accident. But today nothing more than 2 points, this should never happen.
Thank you for sharing your feedback from your stay. I´m pleased to hear that you enjoyed the room and the view. I do appologize for the bread who was not fresh. We are proud of our breakfast buffét with it´s wide range of products and this is clearly something we had not seen this day.
Camilla Bäckström, Hotel manager
Hotel is easy located near Siljaline terminal. You can walk there with dry feet from the boat if it is raining, don't have to go out of terminal tube. Easy to find tunnelbana to center of the city. You must be able to walk for a little bit, because there is nothing near hotel. (500m at least to the tunnelbana station and supermarket)
Renovated rooms are clean and cosy. Very quiet place to stay.
Hotel Restaurant has not so many dishes but food is good. Breakfast very good and healthy.
They are now(summer and autumn 2016) renovating elevators, so it takes a minute to go to the floors... It is 17 floors in the hotel, good wiew.
Stayed here for two nights last week. The hotel was probably very nice a while ago, but needs renovation. Ok breakfast, but not so smart to have the breakfast buffet served in a room with lots of windows where the sun was shining right at it. Butter and cheese was melted and the food did not look very delicate.