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“OK hotel. Good breakfast.”

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Scandic Hotel Opalen
Ranked #41 of 67 Hotels in Gothenburg
GreenLeadersBronze level
Reviewed 25 May 2017

Close to football arena, but a little off for me. All Scandic hotels have good quality, but the room was too small for two people. If the price is right, the hotel is more than good enough, but it can be quite expensive most of the time and not worth it.
Good breakfast and perfect location if you are going to Ullevi.

Room Tip: avoid the small rooms for 2 persons. really small...
  • Stayed: June 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank TinaFrida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Opalen S, receptionist at Scandic Hotel Opalen, responded to this reviewResponded 11 June 2017

Hej TinaFrida,

Thank you for taking time to give us valuable feedback regarding your last stay with us. I agreee that the location close to Ullevi is perfect! Wam welcome back to us!

Regards,
Alva

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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44 - 48 of 1,114 reviews

Reviewed 23 May 2017

  • Stayed: May 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
Thank oysaase
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Opalen S, Guest Relations Manager at Scandic Hotel Opalen, responded to this reviewResponded 6 June 2017

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Reviewed 16 May 2017

Though the hotel was very loud and busy during my stay, the overall service and quality of the hotel was great. The room was basic but very comfortable, and my room received good housekeeping every day. Location was close to Liesberg amusement park but a little bit farther from the city centre and old town, but the location was generally pretty good. The reception staff were also very helpful when I asked about things to do and such.

Stayed: April 2017, travelled as a couple
Thank hotgloves97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Opalen S, Front Office Manager at Scandic Hotel Opalen, responded to this reviewResponded 25 May 2017

Dear hotgloves97,

Thank you for choosing Scandic Opalen for your stay in Gothenburg and for taking the time to post a review on TripAdvisor.

It makes me very happy to read that you enjoyed your stay with us and even more that my team gave you the service that we everyday work for.

We hope to see you again soon,
Best regards,
Andreas

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Reviewed 8 May 2017

Nice room. Clean bathroom, newly renovated.
The personnel behind the service disk were very helpful and service minded. I had forgotten to book car parking in beforehand but they had 'pre-booked' it for me.
Good breakfast, as always at Scandic.

  • Stayed: May 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
Thank ninar231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Opalen S, Front Office Manager at Scandic Hotel Opalen, responded to this reviewResponded 25 May 2017

Dear ninar231,

Thank you for choosing Scandic Opalen for your stay in Gothenburg and for taking the time to post a review on TripAdvisor.

It makes me very happy to read that you liked our new rooms and that my team helped you with the parking.

We hope to see you again soon,
Best regards,
Andreas

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Reviewed 6 May 2017

Service minded staff? Absolutely not! (no welcoming, smile or giving good answers to questions)
Expensive parking? oh yes! /the hotel has a garage, but is probably always full in weekends)
Cheap and good location is the best with this hotel.

  • Stayed: May 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank trygve89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Opalen S, Manager at Scandic Hotel Opalen, responded to this reviewResponded 8 May 2017

I'm very sorry that we did not manage to deliver the level of service we should have during your stay. We take the feedback very seriously and constantly work for development. Hope you want to give us a new chance, for us to show we can do better.

Jenny Bladh
Hotel Manager

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Additional Information about Scandic Hotel Opalen

Address: Engelbrektsgatan 73, Gothenburg 402 23, Sweden
Region: Sweden > West Coast > Vastra Gotaland County > Gothenburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Gothenburg
#27 Luxury Hotel in Gothenburg
#28 Business Hotel in Gothenburg
Price Range: RM520 - RM1,333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Scandic Hotel Opalen 4*
Number of rooms: 353
Official Description (provided by the hotel):
The Scandic Opalen hotel is located in central Gothenburgh within easy reach of shopping, restaurants and culture. The hotel is a perfect base for exploring the city's many attractions like the Poseidon statue, all the exihibtions held at Svenska Mässan, Universeum and the Museum of World Culture. Gothenburg's famous amusement park - Liseberg - is only a short walk away. ... more   less 
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Also Known As:
Scandic Hotel Gothenburg

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