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“Good experience”

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Scandic Hotel Opalen
Ranked #42 of 67 Hotels in Gothenburg
GreenLeadersBronze level
Reviewed 27 June 2017

Booked this hotel at last minute, a bit in alert for the reviews I read. But the experience was a good one. Me and my wife had a superior room (floors 9 and up). Fantastic view of the city. Great service at arrival on the front desk with very service minded personnel. Garage available for SEK150 per day. Breakfast was super crowded but this make sense as most of us were there for the Coldplay concert. The quality of the food is normal, and the variety is not the greatest, but is alright. Good wi-fi on the room. The bed and pillows were good, the amenities not (strange on a superior room and the price we paid). All was clean and the waiting time on the elevator was OK. We did not use the gym or the spa. Now, taking all this into account, I will say the hotel is good, but you should not pay for it more than you pay for a three stars.

Room Tip: 919: great view and good space for two, or even 4 (it have a sofa bed).
  • Stayed: June 2017, travelled as a couple
    • Value
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    • Service
Thank AlfreK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 21 June 2017

un professional staff
no pressure in the shower so don't get dirty cause you don't get clean.
Don't forget ear plugs IF u like 2 sleep longer then to 09:00 Thanks to renovation.
The only good thing was the breakfast

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
Thank 861bj_rnr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Opalen S, Manager at Scandic Hotel Opalen, responded to this reviewResponded 27 June 2017

Thank you for your feedback!
I´m sorry to hear that our renovation disturbed your sleep. We are soon to be finished with our renovation, hope to see back again soon!

Regards,
Johan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2017

  • Stayed: June 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
Thank Stone_swe
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 18 June 2017

To high temperature in the room and the pillow very high. If It wasent for that It was all perfect! The staff are friendly and service good. The breakfast buffe' was fine but busy. The plates was not clean. Looked like they had to short time in the dishwasher due to busy buffe'

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
Thank jano72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Opalen S, Manager at Scandic Hotel Opalen, responded to this reviewResponded 21 June 2017

Hi, Thank you for taking time to leave your feedback, it's very important for us.
I'm glad to read that your stay with us was over all good and sorry to hear that your breakfast did not lived up to your expectations. We will offcourse look over our routines.
Have a nice day!

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Reviewed 12 June 2017

  • Stayed: June 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
Thank Familjen_vvik
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Opalen S, Manager at Scandic Hotel Opalen, responded to this reviewResponded 21 June 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Scandic Hotel Opalen

Address: Engelbrektsgatan 73, Gothenburg 402 23, Sweden
Region: Sweden > West Coast > Vastra Gotaland County > Gothenburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Gothenburg
#27 Luxury Hotel in Gothenburg
#28 Business Hotel in Gothenburg
Price Range: RM524 - RM1,329 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Scandic Hotel Opalen 4*
Number of rooms: 353
Official Description (provided by the hotel):
The Scandic Opalen hotel is located in central Gothenburgh within easy reach of shopping, restaurants and culture. The hotel is a perfect base for exploring the city's many attractions like the Poseidon statue, all the exihibtions held at Svenska Mässan, Universeum and the Museum of World Culture. Gothenburg's famous amusement park - Liseberg - is only a short walk away. ... more   less 
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Also Known As:
Scandic Hotel Gothenburg

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