I was very excited for this tour, but unfortunately it did not live up to my expectations at all. I would highly recommend skipping it in favor of other tours. We began by having to wait nearly 20 minutes at the beginning of the tour for a second tour guide to arrive. And this was only the beginning of all the waiting. We arrived at the first waterfall and were only given 20-25 minutes there (even though there is a hike behind the waterfall). I literally ran back to the bus to make it back on time, yet another family arrived 15 minutes late. Our tour guide did nothing. At the next waterfall, people again showed up late, and our tour guide did nothing. It is not fair to those of us who paid to go on the tour to have to continually wait for people who show up late and there be no consequences for those people. The 20-25 minutes we were allotted at each waterfall felt very rushed and it would have been nicer to have more time or at least be told that we could show up 15 minutes late without consequence. There were no ice/icebergs at the either of the main attractions - Glacier Lagoon or Diamond Beach. I get it - it's nature - but just like the Northern Lights tours are cancelled (and refunded) if you can't see them, this tour should be cancelled if there is no ice to be seen in the lagoon or on the beach. This tour also got back so late that many of us on the bus missed our northern lights tours for that night. If we hadn't been waiting on late people all day, we would have made it back in time. Avoid this tour; it's a waste of money.
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