When we arrived the receptionists said they had no booking for us. I was shocked and showed them our booking made 8 weeks previously (through On The Beach) for a garden room. They were rather abrupt and disappeared to a back room leaving us feeling a bit unwelcome after a 12 hour journey. 10 minutes later we were relieved to be given a key to a pool view room.
The room was quite large, kept very clean and mostly very quiet. The mattresses were very hard though and we could feel the springs so we were very uncomfortable. I asked for duvets to soften the bed and was told that the housekeeper would sort it out but nothing was done and it was on the third day that I discovered a cupboard on the corridor full of old duvets and put a couple on the bed myself.
Towels were changed daily and beds made.
The reception area was quite beautiful.
Good WiFi signal.
Staff mostly friendly.
The location of the hotel is excellent- a 10 minute walk to the waterfront and the ferry to Valletta and there are also plenty of cafes and restaurants on the waterfront. Dimech bus stop is a few yards away from the hotel -you can take the 21 bus to Valletta. From the waterfront there are buses that go all over the island and cost €1.50 for a 2 hour journey!More
- Free Wifi